Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead projects to enhance service and efficiency in a dynamic environment.
- Company: Join a global leader in consumer goods with a focus on innovation.
- Benefits: Competitive salary, career growth, and a supportive team culture.
- Other info: Engage with a diverse team and explore exciting new products.
- Why this job: Make a real impact by driving continuous improvement and customer satisfaction.
- Qualifications: Strong planning, analytical skills, and a creative problem-solving mindset.
The predicted salary is between 40000 - 50000 £ per year.
The Centre is home to our Contact Centre, which operates 364 days a year, 7 days a week, supporting calls ranging from equipment service requests, new business enquiries, and machine movements, as well as internal support for our Field Engineering Team and New Business Team. The Telefix team offers over-the-phone support to our customers to help get their equipment functioning.
This role will manage identified projects. You will work across site/EQS functions to ensure project deliverables fall within the applicable scope. Responsibilities include:
- Identifying and delivering service improvement activity across the business through employing process improvement methodologies and innovative thinking.
- Working with key business stakeholders to build a continuous improvement environment that supports an ongoing programme of change, ensuring customer needs are at the forefront of any changes.
- Supporting the delivery of better value and greater efficiency by identifying and eliminating unnecessary complexity within business processes and improving ways of working to drive improved SLAs.
- Understanding trends and process variations as part of establishing a continuous improvement monitoring system.
- Assisting in the development and implementation of a 'best-in-class' continuous customer-centric strategy.
- Working with other team members and business services departments to devise new support material based on revised processes, including training, reporting, and systems enhancements.
Experience within FMCG is desirable but not essential. Strong planning and organisational skills, with the ability to prioritise effectively, and strong analytical capability with a creative approach to problem-solving are required.
We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
To find out more about what it’s like to work here and our culture, we welcome you to speak to one of our employees on our live chat platform.
We recognise some people prefer not to participate in alcohol-related sales, interactions, or promotions. If that’s true for you, please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Continuous Improvement Manager (East Kilbride) employer: Coca-Cola Europacific Partners
Contact Detail:
Coca-Cola Europacific Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Manager (East Kilbride)
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or our live chat platform. They can give you insider info and tips that could really help you stand out in the interview process.
✨Tip Number 2
Prepare for your interview by understanding the company's continuous improvement initiatives. Show us how your skills can contribute to enhancing processes and driving efficiency. We love candidates who come ready with ideas!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios related to service improvements. We want to see your analytical thinking in action, so don’t shy away from showcasing your creative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team and culture.
We think you need these skills to ace Continuous Improvement Manager (East Kilbride)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Continuous Improvement Manager role. Highlight your experience with process improvement methodologies and any relevant projects you've managed. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about continuous improvement and how your skills align with our needs. Don’t forget to mention your analytical capabilities and creative problem-solving approach.
Showcase Relevant Experience: If you've worked in FMCG or have experience in similar roles, make sure to showcase that! We love seeing how your background can contribute to our ongoing programme of change and customer-centric strategies.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Coca-Cola Europacific Partners
✨Know Your Projects Inside Out
Make sure you’re familiar with the specific projects you’ll be managing. Be ready to discuss how you would approach service improvement activities and what methodologies you’d employ. This shows you’re not just a fit for the role, but that you’re genuinely interested in making a difference.
✨Understand the Business Landscape
Research the company’s operations, especially their contact centre and field engineering teams. Knowing how these functions interact will help you demonstrate your understanding of the business and how you can contribute to a continuous improvement environment.
✨Showcase Your Analytical Skills
Prepare examples of how you’ve used analytical skills to identify trends or process variations in previous roles. Be ready to discuss how you’ve creatively solved problems and improved processes, as this is key to the Continuous Improvement Manager position.
✨Engage with Stakeholders
Think about how you would work with key business stakeholders to implement changes. Prepare to discuss your experience in building relationships and how you’ve successfully collaborated with others to drive improvements. This will highlight your ability to support an ongoing programme of change.