Senior Mgr, 3PL Operations Specialist for COE Transport & 3PL Sofia in Uxbridge

The Third Party Logistics (3PL) Operations Specialist is responsible for defining and implementing a standardized governance model for managing 3PL suppliers across the organization. This role focuses on building a structured segmentation and collaboration model centered around service, cost, innovation, digitalisation, and contractual alignment. The 3PL Operations Specialist serves as the key liaison between business units and logistics partners, overseeing performance management, compliance, and continuous improvement. The role ensures contractual adherence, supports transformation initiatives, and drives the harmonisation of 3PL partnerships, processes, and service level agreements (SLAs) to achieve operational excellence and value realization across our multinational soft drink business.

Main Responsibilities

• Act as the primary point of contact for business units regarding 3PL network performance and governance.
• Develop and roll out a harmonised governance framework and engagement model for 3PL management.
• Create a standardised QBR (Quarterly Business Review) template and implement it within all our network.
• Monitor and ensure 3PL compliance with service level agreements (SLAs), KPIs, and contractual commitments.
• Implement and benchmark continuous improvement programmes across the 3PL network to drive cost and service optimisation.
• Support strategic implementations and logistics transformation projects, ensuring alignment with organisational goals.
• Contribute to process harmonisation and standardisation efforts across regional and local logistics teams.
• Collaborate cross-functionally with procurement, finance, and operations teams to enhance supplier performance and transparency.

Key Stakeholders

• Internal: BU Logistics Lead, BU Transport Leads, BU Planning Leads, CoE Manufacturing, ISS Finance Centre.

Qualifications

• Strong understanding of end‑to‑end supply chain processes, including warehousing, transportation, and specifically 3PL operations.
• Proven analytical and problem‑solving abilities with a focus on performance improvement.
• Extensive experience (min 7 years) in logistics within a multinational FMCG environment.
• Ability to manage multiple stakeholders and work effectively in a matrix organisation.
• Comfortable working in a dynamic environment and dealing with ambiguity.

Nice‑to‑Haves

• Experience in developing governance frameworks or 3PL performance management systems.
• Familiarity with digital logistics tools and data analytics platforms (e.g. Power BI).
• Strong presentation and stakeholder engagement skills.
• Exposure to contract management and supplier negotiation processes.

Team & Culture

The Centre of Excellence team is collaborative, data‑driven, and highly supportive. We value self‑starters who can thrive in a dynamic environment without micromanagement. Success in this role requires adaptability, clear communication, and the ability to work cross‑functionally to strengthen operational excellence in a complex, multinational setting.

Functional Technical Skills Required

• Business multifunctional knowledge.
• People leadership (indirect) and team engagement.
• Finance acumen.
• Core skills preferred: Good communication skills, assertiveness and negotiation skills.
• Conscientiousness, creativity in thought and action.
• Ability to drive process implementation in organisations.
• Strategic perspective and deduction of strategic objectives.
• Conflict solution and organisational ability.
• Critical thinking and growth mindset.
• Leadership & influencing.
• Change management.

Travel Requirements

Travel required: Yes - 30%.

Language Capability

English.

About Us

We are Coca‑Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world.

Benefits

• Being Connected: Everyone's Welcome - Inclusion, Diversity & Equity Culture, Keep In Touch program - in support of parental care, Inspiring Office layout with Great beverages and Sofia subsidised canteen.
• Being Developed & Valued: Professional Qualifications Support & Sponsorship, Ninja Community and Lean Six Sigma Certification, CCEP learning platforms & Leadership training curricula, Career Growth and Talent Progression, Recognition program.
• Being Well: Flexible & Hybrid Ways of Working, Additional days paid leave at start and on top - Birthday, Qualification & Volunteering, Wellbeing & Sports program, including corporate discounts & subscription fees, Wellbeing Community & Initiatives, Employee Assistance Programme, Additional Health Plan & Dental Insurance.
• Being Inspired: Social Projects & Community Charity programs, Participation in Corporate Challenges - marathon, sports, fun, External life coach speakers and Work-Life balance lectures, Team Building & Fun Events.