Job Title: Interim Dynamics BC Systems Manager
Location: Warrington - Hybrid 2 days per week on site
Day Rate: Negotiable
Duration: 6 Months - Immediate Start
Purpose of the role
A hands-on, senior interim to take ownership of our Microsoft Dynamics 365 Business Central function for six months. You will stabilise day-to-day support, bridge the gap between the system and the business, and build the foundations for a change roadmap
The remit is deliberately broad. You will cover a key gap while a permanent appointment gets up to speed, and take operational load off the Director so they can focus on wider delivery.
Key responsibilities
Oversee the support function day to day: prioritise and drive tickets to resolution; hold the team and suppliers to SLAs; clear the backlog.
Bridge system and business: work directly with Finance, Commercial and operational users to understand how they use BC, translate needs into practical fixes, and manage expectations.
Improve processes: identify where BC processes, configuration and workflows are inefficient or poorly adopted, and deliver quick wins alongside a prioritised improvement backlog.
Build an end-to-end roadmap: work with system and business owners to develop a roadmap that supports the end-to-end business process, not the system process in isolation.
Join up business and system change: make sure business processes, system processes and improvement opportunities dovetail and complement each other. Understand the inputs to and outputs from each process, so change is never delivered in isolation or against only one part of the process.
Steady the team through handover: cover a key resolver vacancy and get the incoming replacement productive quickly; work alongside the in-house BC team on improvements and projects.
Report and escalate: give the Director a concise weekly view of support performance, risks and progress, escalating only what needs a decision.
What success looks like at 6 months
Support backlog under control.
Business users see BC as better supported, with visible process improvements delivered.
An end-to-en...
Interim Dynamics 365 BC Systems Manager in Warrington employer: Coburg Banks
Join a dynamic team where creativity meets craftsmanship in the exciting world of exhibition design. Our company offers a vibrant work culture that values innovation and collaboration, providing you with opportunities for professional growth while working on diverse projects across the UK and Europe. With competitive pay, including overtime for those extra hours, and all travel expenses covered during assignments, we ensure that your hard work is rewarded and recognised.
