At a Glance
- Tasks: Provide hands-on IT support and work on exciting Information Security projects.
- Company: Global manufacturing company with a focus on innovation and growth.
- Benefits: Competitive salary, excellent pension, medical benefits, and training packages.
- Other info: Dynamic team environment with mentoring and potential for security certifications.
- Why this job: Kickstart your career in IT and Information Security with real impact and growth opportunities.
- Qualifications: 4+ years in 2nd line support, Office 365 experience, and a passion for Information Security.
The predicted salary is between 39000 - 40000 £ per year.
Great opportunity to develop a career in Information Security.
Location: Peterborough with one day per week at home.
Salary: £39,000 to £40,000
Benefits: Excellent Pension, Medical, Training Package.
This is a great opportunity for an experienced 2nd line support person to join a global manufacturing company and be given the opportunity to develop your skills, experience and qualifications in Information Security and projects. This opportunity will provide a potential career path into either IT service delivery or Information Security.
The company has a host of opportunities for the right person to grow at the pace they want. With a large portfolio of businesses and systems and significant investment into new technologies, you can and will make a positive difference to their internal customers, while growing your skills and experience. Working within a highly skilled IT team, this role will have the opportunity to share your knowledge, while benefiting from the significant experience of the wider business.
Initially, you will spend most of your time on-site in Peterborough, getting to know them and their systems before moving to 4 days in the office and 1 day from home.
What will you be doing:
The role will work alongside the Head of IT Security and Service Delivery, providing bespoke hands-on 1st and 2nd line support services to the Head Office and other business units. You will support multiple systems (including their finance system) and infrastructure as well as coordinate issue resolution with third parties and internal IT functions. The second part of your role will involve working on Information Security in areas such as risk assessment, security management and compliance, vendor management and incident management as well as various projects.
What we are looking for:
- Minimum of 4 years experience in a 2nd line support role.
- Experience in supporting Office 365 / Modern Office Tools / Desktop.
- Excellent customer support and facing skills ideally at VIP level.
- Passionate about Information Security and a genuine desire to make this part of your career.
This is a fantastic opportunity for you to develop a career in IT and information security, supported by excellent training and mentoring leading to security certifications paid for by the company.
2nd Line IT Support / Security Analyst in Peterborough employer: Coburg Banks
Join a global manufacturing company in Peterborough as a 2nd Line IT Support / Security Analyst, where you will benefit from a supportive work culture that prioritises employee growth and development. With excellent pension and medical benefits, alongside a comprehensive training package, you will have the opportunity to enhance your skills in Information Security while working within a highly skilled IT team. This role not only offers a clear career path but also the chance to make a meaningful impact on internal customers and projects, all while enjoying a flexible work arrangement with one day per week at home.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line IT Support / Security Analyst in Peterborough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Coburg Banks values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Coburg Banks might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Coburg Banks!
✨Direct Apply to Coburg Banks
Let's not forget to apply directly through the Coburg Banks website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 2nd Line IT Support / Security Analyst in Peterborough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Coburg Banks.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Coburg Banks. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Coburg Banks
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
