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- Tasks: Lead and mentor a team while providing hands-on IT support.
- Company: Dynamic technology services company in Barrow-in-Furness.
- Benefits: Gain leadership experience and develop technical skills in a supportive environment.
- Why this job: Perfect opportunity to grow your career in IT while making a real impact.
- Qualifications: 2+ years in IT service desk, knowledge of Windows 11 and M365.
- Other info: On-site role with excellent training and development opportunities.
The predicted salary is between 25000 - 42000 £ per year.
A technology services company is seeking a service desk lead based in Barrow-in-Furness. This role is perfect for an individual with 2+ years of experience in IT service desk environments looking to develop their leadership skills.
The candidate will mentor a team member, requiring technical skills in Windows 11, M365, and common hardware issues. Additionally, a full driving license is necessary, and the role is site-based, emphasizing hands-on support and training opportunities.
IT Service Desk Lead in Training — On Site employer: Coburg Banks
Contact Detail:
Coburg Banks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Lead in Training — On Site
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in service desks. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to discuss your experience with Windows 11 and M365. Highlight how you've tackled common hardware issues.
✨Tip Number 3
Prepare for hands-on assessments! Since this role is site-based, you might face practical tests during interviews. Brush up on your troubleshooting skills and be ready to demonstrate your technical know-how.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and land that interview. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace IT Service Desk Lead in Training — On Site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service desk environments. We want to see how your skills with Windows 11, M365, and hardware issues make you the perfect fit for this role.
Show Off Your Leadership Skills: Since this role involves mentoring, don’t forget to mention any previous leadership or training experiences. We love to see how you’ve helped others grow in their roles!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’re the right candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Coburg Banks
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows 11 and M365. Be ready to discuss common hardware issues and how you've resolved them in the past. This will show that you're not just a leader but also a hands-on techie.
✨Showcase Your Leadership Potential
Since this role involves mentoring, think of examples where you've led a team or helped someone improve their skills. Prepare to share specific instances where your guidance made a difference, as this will highlight your readiness for the leadership aspect of the role.
✨Understand the Company Culture
Research the technology services company and its values. Knowing their mission and how they operate will help you tailor your answers and demonstrate that you're a good fit for their culture. It’s all about showing that you’re aligned with their goals.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
