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- Tasks: Install, maintain, and troubleshoot IT equipment across various locations.
- Company: Join a national trade retail group focused on seamless IT operations.
- Benefits: Enjoy a competitive salary, car allowance, and profit share opportunities.
- Why this job: Be part of a dynamic team ensuring smooth IT services while gaining hands-on experience.
- Qualifications: Experience in IT roles, strong knowledge of Microsoft systems, and networking skills required.
- Other info: Field-based role with scheduled visits to remote locations.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an IT Field Service Engineer for a national trade retail group. Your primary responsibility is installation, maintenance and troubleshooting of all core IT equipment (including networking) based at Profit Centres, Service Centres and Credit Offices to ensure they can trade without concern. This role is field based, and requires you to provide appropriate assistance, advice, and support to internal customers. You will visit remote Profit Centres based on a defined schedule and provide reports from each. The field service engineer will participate in completing service desk tickets as assigned by the Service Desk manager.
What are we looking for:
- Experience working in a similar role.
- Excellent knowledge of Microsoft Operating Systems and Applications.
- Fundamental networking knowledge.
- Printers and Print Management.
- Payment service and PDQ installation.
- Mobile Phone setup and management.
- High level of technical skills around printing, terminals, laptops.
- Basic knowledge of all key infrastructure elements.
- Full Driving License and car.
IT Field Engineer employer: Coburg Banks
Contact Detail:
Coburg Banks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Make sure to brush up on your technical skills, especially around Microsoft Operating Systems and networking. Being able to demonstrate your knowledge in these areas during an interview can really set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common troubleshooting scenarios that IT Field Engineers face. Having a few examples ready to discuss can show your problem-solving abilities and practical experience in the field.
✨Tip Number 3
Since this role involves visiting various locations, highlight any previous experience you have with customer service or working in a field-based position. This will demonstrate your ability to manage time effectively and communicate well with clients.
✨Tip Number 4
Don’t forget to mention your driving experience and full driving licence, as this is crucial for the role. Being able to convey your reliability and readiness to travel will be a big plus for the hiring team.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an IT Field Engineer. Focus on your skills in installation, maintenance, and troubleshooting of IT equipment, especially in networking and print management.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Emphasise your experience with Microsoft Operating Systems, networking knowledge, and any relevant certifications.
Showcase Technical Skills: In your application, clearly outline your technical skills related to printers, terminals, and mobile phone management. Provide examples of how you've successfully managed these in previous roles.
Highlight Customer Service Experience: Since the role involves providing support to internal customers, include examples of your customer service experience. Describe situations where you provided assistance or resolved issues effectively.
How to prepare for a job interview at Coburg Banks
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft Operating Systems and networking during the interview. Be prepared to discuss specific examples of how you've installed, maintained, or troubleshot IT equipment in previous roles.
✨Demonstrate Problem-Solving Abilities
As an IT Field Engineer, you'll need to think on your feet. Prepare to share instances where you've successfully resolved technical issues under pressure. This will show your potential employer that you can handle the demands of the role.
✨Familiarise Yourself with the Company
Research the national trade retail group you're interviewing with. Understanding their business model and how IT supports their operations will help you tailor your responses and demonstrate your genuine interest in the position.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team structure, the types of projects you might work on, or how success is measured in the position. This not only helps you gauge if it's the right fit but also leaves a positive impression.
