Application Support - D365 Fixed Term - 12 months Northampton | Hybrid - 3 days per week in the office Up to £48,000 + 7.5% bonus + Private Medical Insurance An exciting opportunity has arisen for an
Application Support Analyst with Microsoft Dynamics 365 experience
to join a well-established organisation and play a key role in supporting and developing its D365 platform. The role would suit someone who has experience supporting
D365
and has had some exposure to
product updates, enhancements or change management . You don't need to be an expert in every aspect of D365 as training and development will be provided. Working closely with business stakeholders, IT teams and third-party partners, the successful candidate will help ensure D365 continues to deliver value across the organisation. The Role Provide advanced application support for Microsoft Dynamics 365, including incident and problem management. Work with users and business stakeholders to understand requirements and identify improvements. Support the management of the D365 backlog, enhancements and product roadmap. Coordinate UAT, releases and changes, ensuring solutions are delivered effectively. Work closely with third-party D365 support and implementation partners. Help drive the use of standard D365 functionality and reduce unnecessary customisation. Support continuous improvement across business processes and the wider Microsoft ecosystem. Produce clear documentation, knowledge articles and user guidance. Work closely with teams across the business, acting as the link between technical and business requirements. About You The successful candidate is likely to have: Experience supporting
Microsoft Dynamics 365 ERP platform. Some exposure to
D365 product updates, enhancements or change management . Good understanding of business applications and how technology supports business processes. Experience of requirements gathering, UAT or application change would be beneficial. Strong communication and stakeholder management skills. A structured approach to problem solving and application support. The ability to work with both technical teams and non-technical business users. Package Salary up to
£48,000 7.5% bonus Private Medical Insurance Hybrid working -
3 days per week in the Northampton office
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ
Application Support Analyst - D365 in Milton Keynes employer: Coburg Banks Limited
Join a dynamic team at a leading company in the retail fixtures and fittings industry, where your skills in communication and sales will be highly valued. With a strong focus on employee growth, we offer comprehensive training and a supportive work culture that encourages innovation and collaboration. Located in a vibrant area, our workplace provides unique networking opportunities and a chance to make a significant impact in a thriving market.
