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- Tasks: Provide IT support, troubleshoot issues, and assist with user account management.
- Company: Dynamic tech company based in London, focused on employee growth.
- Benefits: Salary between £25,000 to £30,000, pension, and training opportunities.
- Other info: Office-based role in Islington, close to public transport.
- Why this job: Join a passionate team and kickstart your IT career with hands-on experience.
- Qualifications: Around a year's helpdesk experience and strong problem-solving skills.
The predicted salary is between 25000 - 30000 £ per year.
Role: IT Support Technician
Location: Office based Islington, London, N1
Salary: £25,000 to £30,000
Benefits: Pension, IT Qualifications
Headquartered in London and operating across Europe, our client is looking for a proactive and enthusiastic Junior IT Support Technician to join their growing team. The successful candidate will become part of their frontline IT support team, acting as the first point of contact for end users by logging, troubleshooting, and resolving IT issues both remotely and in person.
We are looking for someone with a genuine passion for IT, a strong willingness to learn new technologies, and a commitment to developing their technical skills and career. This is a full-time, office-based position located in North London N1, just a short walk from Highbury & Islington station.
- Provide technical support remotely and on-site to resolve IT issues efficiently
- Respond to helpdesk requests and incidents via phone and email
- Assist with user account creation and system access management
- Support device setup, pre-configuration, and IT asset management
- Deliver excellent customer service and technical support to users
- Work collaboratively within the IT team to ensure smooth day-to-day operations
We are looking for you to have around a year's experience in helpdesk support with strong problem-solving skills with a logical and methodical approach and experience in the following:
- Knowledge of Microsoft Desktop and Office 365 products
- Understanding of Email systems, OneDrive, and SharePoint
- Basic knowledge of networking protocols and devices
- Working knowledge of virtual environments
- Ability to troubleshoot both on-premise and remote issues
- Excellent spoken and written English communication skills
They are committed to supporting employee growth and development. Opportunities for progression are available, including company-funded training and certifications such as CompTIA Network+ and other relevant IT qualifications.
IT Support Technician - Asset Management Contract in London employer: Coburg Banks Limited
Contact Detail:
Coburg Banks Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - Asset Management Contract in London
✨Tip Number 1
Network like a pro! Attend local tech meetups or workshops to connect with industry folks. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your CV but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common IT support interview questions and role-play with a friend. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Support Technician - Asset Management Contract in London
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let your enthusiasm for technology shine through! Share any personal projects or experiences that highlight your love for IT and your eagerness to learn new skills.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight relevant experience, especially in helpdesk support, and mention specific technologies you’re familiar with, like Microsoft Office 365 or networking protocols.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We want to see your communication skills, so make sure your written English is top-notch!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Coburg Banks Limited
✨Know Your Tech
Brush up on your knowledge of Microsoft Desktop and Office 365 products, as well as basic networking protocols. Be ready to discuss how you've used these tools in past roles or projects.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues before. Think about a time you resolved a tricky problem, and be ready to explain your thought process step-by-step.
✨Customer Service is Key
Since this role involves direct interaction with users, practice how you would handle difficult situations. Highlight your commitment to delivering excellent customer service and how you can keep users calm and informed during tech troubles.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or opportunities for training and development. This shows your enthusiasm for the role and your desire to grow within the company.