Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide legal support and advice via phone for various UK legal matters.
- Company: Join one of the UK's largest and most respected law firms.
- Benefits: Enjoy a salary of £25,000, pension scheme, childcare vouchers, and gym discounts.
- Why this job: Gain hands-on experience in a supportive environment with opportunities for career progression.
- Qualifications: Must have an LLB, LLM, LPC, GDL, or ILEX qualification.
- Other info: This is a full-time, permanent role with hybrid working options.
The predicted salary is between 20000 - 30000 £ per year.
One of the UK’s largest and foremost law firms is currently looking to recruit Legal Helpline Paralegal for the contact centre at their Sheffield Head Office. You would provide chargeable general and preliminary legal support on any UK jurisdiction commercial or personal legal matter via the telephone, delivering exemplary service in every interaction on behalf of clients.Offering a salary circa £25,000 plus excellent benefits including pension scheme, childcare vouchers, and discounted gym membership, this is a fantastic opportunity to join one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2023.Full-time permanent role, hybrid working. If you have an LLB / LLM / LPC / GDL or ILEX qualification and are looking for ways to develop your legal knowledge and expertise in a new role we’d love to hear from you.— The Role As part of small and select team, you will be the first point of contact for clients, providing them with general and preliminary legal advice. The role is diverse; no call is the same and will require you to bring together all aspects of your legal knowledge to offer the highest quality client care.You’ll be fully supported to put the knowledge you’ve gained during your studies into practice. There are excellent opportunities for progression both within the Legal Helpline as well as across the wider business. If you are hardworking, dedicated to excellent client care and…
Legal Helpline Paralegal employer: Coburg Banks Limited
Contact Detail:
Coburg Banks Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Helpline Paralegal
✨Tip Number 1
Familiarize yourself with common legal queries that clients might have. Understanding the types of questions and issues that typically arise in a legal helpline setting will help you feel more confident during the interview process.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves providing legal advice via telephone, being articulate and clear in your explanations is crucial. Consider doing mock calls with friends or family to refine your approach.
✨Tip Number 3
Research the law firm thoroughly. Knowing their values, recent achievements, and areas of expertise will not only impress during your interview but also help you tailor your responses to align with their mission and culture.
✨Tip Number 4
Highlight any relevant experience in customer service or client-facing roles. This position requires excellent client care, so showcasing your ability to handle inquiries and provide support will set you apart from other candidates.
We think you need these skills to ace Legal Helpline Paralegal
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Legal Helpline Paralegal. Familiarize yourself with the types of legal matters you will be handling and the importance of providing exemplary client service.
Tailor Your CV: Highlight your relevant qualifications such as LLB, LLM, LPC, GDL, or ILEX. Emphasize any experience in customer service or legal support roles that demonstrate your ability to provide high-quality client care.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss how your legal knowledge and dedication to client care make you a perfect fit for the position. Be sure to mention your interest in developing your legal expertise.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the legal field.
How to prepare for a job interview at Coburg Banks Limited
✨Showcase Your Legal Knowledge
Make sure to highlight your legal qualifications, such as your LLB, LLM, LPC, GDL, or ILEX. Be prepared to discuss how your education has equipped you to handle various legal matters and provide preliminary advice.
✨Demonstrate Excellent Communication Skills
Since you'll be the first point of contact for clients, it's crucial to exhibit strong communication skills. Practice articulating your thoughts clearly and concisely, and be ready to showcase your ability to listen actively and respond empathetically.
✨Prepare for Diverse Scenarios
The role involves handling a variety of legal inquiries. Prepare for potential questions by reviewing common legal issues in both commercial and personal law. This will help you feel more confident and ready to tackle any scenario that comes your way.
✨Express Your Commitment to Client Care
Emphasize your dedication to providing exemplary service. Share examples from your past experiences where you went above and beyond to assist clients, demonstrating your commitment to high-quality client care.
