2nd Line IT Support

2nd Line IT Support

Full-Time 39000 - 40000 £ / year (est.) No working from home possible
Coburg Banks Limited

At a Glance

  • Tasks: Provide hands-on IT support and work on exciting Information Security projects.
  • Company: Join a global manufacturing company with a focus on innovation.
  • Benefits: Enjoy a competitive salary, excellent pension, medical benefits, and training packages.
  • Other info: Flexible working with one day from home and a supportive team environment.
  • Why this job: Kickstart your career in IT and Information Security with growth opportunities.
  • Qualifications: 4+ years in 2nd line support and a passion for Information Security.

The predicted salary is between 39000 - 40000 £ per year.

Great opportunity to develop a career in Information Security.

Location: Peterborough with one day per week at home.

Salary: £39,000 to £40,000

Benefits: Excellent Pension, Medical, Training Package.

This is a great opportunity for an experienced 2nd line support person to join a global manufacturing company and be given the opportunity to develop your skills, experience and qualifications in Information Security and projects. This opportunity will provide a potential career path into either IT service delivery or Information Security. The company has a host of opportunities for the right person to grow at the pace they want. With a large portfolio of businesses and systems and significant investment into new technologies, you can and will make a positive difference to their internal customers, while growing your skills and experience.

Working within a highly skilled IT team, this role will have the opportunity to share your knowledge, while benefiting from the significant experience of the wider business. Initially, you will spend most of your time on-site in Peterborough, getting to know them and their systems before moving to 4 days in the office and 1 day from home.

What will you be doing:

  • The role will work alongside the Head of IT Security and Service Delivery, providing bespoke hands-on 1st and 2nd line support services to the Head Office and other business units.
  • You will support multiple systems (including their finance system) and infrastructure as well as coordinate issue resolution with third parties and internal IT functions.
  • The second part of your role will involve working on Information Security in areas such as risk assessment, security management and compliance, vendor management and incident management as well as various projects.

What we are looking for:

  • Minimum of 4 years experience in a 2nd line support role.
  • Experience in supporting Office 365 / Modern Office Tools / Desktop.
  • Excellent customer support and facing skills ideally at VIP level.
  • Passionate about Information Security and a genuine desire to make this part of your career.

This is a fantastic opportunity for you to develop a career in IT and information security, supported by excellent training and mentoring leading to security certifications paid for by the company.

2nd Line IT Support employer: Coburg Banks Limited

Join a global manufacturing company in Peterborough as a 2nd Line IT Support professional, where you will not only enhance your technical skills but also embark on a rewarding career path in Information Security. With a strong emphasis on employee growth, excellent benefits including a robust pension and medical coverage, and a supportive work culture that encourages knowledge sharing and collaboration, this role offers the perfect environment for you to thrive and make a meaningful impact. Enjoy the flexibility of one day working from home each week while being part of a highly skilled IT team dedicated to innovation and excellence.

Coburg Banks Limited

Contact Details:

Coburg Banks Limited Recruitment Team

We think you need these skills to ace 2nd Line IT Support

2nd Line Support
Information Security
Risk Assessment
Security Management
Compliance
Vendor Management
Incident Management