Team Leader Support Services

Team Leader Support Services

Full-Time 37651 - 37651 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to provide high-quality support for vulnerable veterans.
  • Company: Join the Stoll Foundation, a leader in veteran support services.
  • Benefits: Enjoy healthcare reimbursements, cycling loans, season ticket loans, and a pension scheme.
  • Other info: Dynamic role with opportunities for personal growth and impact.
  • Why this job: Make a real difference in veterans' lives while promoting independence and wellbeing.
  • Qualifications: Experience with vulnerable adults and team management is essential.

The predicted salary is between 37651 - 37651 £ per year.

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and wellbeing for those who have served their country. We are seeking an inspiring Team Leader, Support Services to continue our innovative work with Veterans. This post will be based at our site in Fulham, leading a team of support workers who deliver person-centred support, promote independence and wellbeing as part of Stoll's supported housing services.

The successful applicant will be passionate about providing a high-quality support service, getting the best outcomes possible, and have the following experience and knowledge:

  • Extensive experience working with vulnerable adults to promote independence.
  • Extensive experience in managing and motivating a staff team.
  • Experience of working in partnership with other agencies.
  • Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services.
  • Experience/knowledge of the issues facing the ex-Service community.
  • Experience of managing health and safety, monitoring and reviewing risk assessments.
  • Understanding of best practice in delivering social care.

Above all, you will be driven and motivated by the real and lasting positive impact that we have on the lives of Veterans enabling them to live as independently as possible.

Staff benefits are:

  • Healthcare Cash Back Plan - provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
  • Ride to Work Scheme - providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
  • Season Ticket Loans - staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
  • Pension - the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

Closing date for applications: 14th August 2026 at 5pm.

Team Leader Support Services employer: Cobseo

At The Poppy Factory, we pride ourselves on being an exceptional employer dedicated to supporting veterans and their families. Our inclusive work culture fosters diversity and equality, offering flexible working arrangements and a strong commitment to employee growth through training and development opportunities. With a focus on meaningful engagement and a supportive environment, we empower our team to make a real difference in the lives of those we serve.

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Contact Details:

Cobseo Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Leader Support Services

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Cobseo.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Cobseo!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Cobseo, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Cobseo or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Team Leader Support Services

Team Management
Motivational Skills
Experience with Vulnerable Adults
Partnership Working
Outcome Evaluation
Knowledge of Ex-Service Community Issues
Health and Safety Management

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Cobseo:Before hitting send, make sure to tailor your application specifically to Cobseo! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Cobseo

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.