At a Glance
- Tasks: Lead a passionate team to deliver top-notch housing services for veterans and their families.
- Company: Stoll Foundation, a leading provider of supported housing for vulnerable veterans in the UK.
- Benefits: Join a mission-driven organisation with a focus on community impact and personal growth.
- Other info: Be part of a growing team dedicated to supporting vulnerable veterans.
- Why this job: Make a real difference in the lives of those who served our country.
- Qualifications: Experience in housing management and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations.
Responsibilities
- Management of housing and tenancy services, supporting a small team of officers.
- Providing high maintenance standards.
- Achieving rent arrears targets and closely managing arrears to minimise losses.
- Achieving performance outcomes and objectives, and presenting regular reports on KPIs.
- Ensuring that housing, property and tenancy services comply with best practice, the law and all relevant policies and procedures.
- Manage day-to-day services expenditure in line with the budget.
- Oversee all cases requiring Court action, providing guidance and expertise whenever necessary.
If you would like to work for us and have a passion for providing excellent services for vulnerable Veterans, along with the experience needed for this role, then we would like to hear from you. We are seeking an experienced and enthusiastic housing manager to work within our small, busy housing team to provide an effective and responsive service. We aim for exemplary customer service with high levels of tenant engagement. Our small team is growing, and we are looking for a manager able to drive forward our values.
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
Stoll Foundation - Housing Manager in London employer: Cobseo
The Stoll Foundation is an exceptional employer dedicated to supporting vulnerable veterans and their families, offering a collaborative work culture that prioritises high-quality service and tenant engagement. Employees benefit from professional growth opportunities within a passionate team, all while making a meaningful impact in the lives of those who have served our country. Located in a supportive environment, the Foundation fosters a sense of community and purpose, making it an ideal place for individuals seeking rewarding employment.
