Shift Supervisor — Lead Shifts, Elevate Customer Experience in Wokingham
Shift Supervisor — Lead Shifts, Elevate Customer Experience

Shift Supervisor — Lead Shifts, Elevate Customer Experience in Wokingham

Wokingham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of baristas and ensure top-notch customer service.
  • Company: Exciting coffee franchise in Wokingham with a vibrant atmosphere.
  • Benefits: Flexible hours, career development opportunities, and unique perks.
  • Why this job: Elevate customer experiences while developing your leadership skills.
  • Qualifications: Supervisory experience in customer service is a must.
  • Other info: Join a supportive team and enjoy a balanced work-life experience.

The predicted salary is between 24000 - 36000 £ per year.

A coffee franchise in Wokingham is seeking a shift supervisor to lead a team of baristas, ensuring high-quality service and an exceptional customer experience. You will manage shift operations, motivate team members, and implement Starbucks' operational procedures to create a positive environment.

The ideal candidate has supervisory experience in customer service. This role includes opportunities for career development, flexible hours, and unique perks that contribute to a balanced work-life experience.

Shift Supervisor — Lead Shifts, Elevate Customer Experience in Wokingham employer: Cobra Coffee

Join our vibrant coffee franchise in Wokingham, where we prioritise a supportive work culture and employee growth. As a Shift Supervisor, you'll not only lead a passionate team of baristas but also enjoy flexible hours and unique perks that enhance your work-life balance, making it an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

Cobra Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor — Lead Shifts, Elevate Customer Experience in Wokingham

Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.

Tip Number 2

Practice your leadership stories! Think of times when you motivated a team or handled a tough situation. We want to hear how you’ve made a difference in customer service.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look professional yet approachable. It’s all about making a great first impression!

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and helps keep you on their radar.

We think you need these skills to ace Shift Supervisor — Lead Shifts, Elevate Customer Experience in Wokingham

Supervisory Experience
Customer Service Skills
Team Leadership
Operational Management
Motivational Skills
Communication Skills
Problem-Solving Skills
Time Management
Flexibility
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any relevant experiences or stories that highlight your enthusiasm for the beverage and customer service. We want to see how you can elevate the customer experience!

Highlight Your Leadership Skills: As a shift supervisor, you'll be leading a team of baristas. Make sure to showcase your supervisory experience in your application. Talk about times you've motivated a team or handled challenges—this will help us see you in action!

Be Authentic and Personal: We appreciate genuine applications! Don’t just list your qualifications; tell us who you are. Share your personality and what makes you a great fit for our team. We’re looking for someone who can create a positive environment for both customers and colleagues.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!

How to prepare for a job interview at Cobra Coffee

Know Your Coffee

Familiarise yourself with the coffee franchise's menu and any unique offerings. Being able to discuss your favourite drinks or suggest pairings shows your passion for the brand and enhances your credibility as a shift supervisor.

Showcase Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated team members or improved customer service, as this will demonstrate your capability to manage shifts effectively.

Emphasise Customer Experience

Think about times when you went above and beyond for a customer. Be ready to share these stories during the interview, as they illustrate your commitment to creating an exceptional customer experience, which is key for this role.

Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career development. This not only shows your interest in the position but also helps you gauge if the environment aligns with your values.

Shift Supervisor — Lead Shifts, Elevate Customer Experience in Wokingham
Cobra Coffee
Location: Wokingham

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