Store Manager — Lead Team, Elevate Customer Experience in Southampton
Store Manager — Lead Team, Elevate Customer Experience

Store Manager — Lead Team, Elevate Customer Experience in Southampton

Southampton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance customer experience and drive store profitability.
  • Company: A leading coffee retailer in Southampton with a vibrant atmosphere.
  • Benefits: Career growth, excellent employee benefits, and a supportive work environment.
  • Why this job: Join a dynamic team and make a real impact on customer satisfaction.
  • Qualifications: Leadership experience in hospitality or retail and strong problem-solving skills.
  • Other info: Opportunity for personal development and a fun workplace culture.

The predicted salary is between 36000 - 60000 £ per year.

A leading coffee retailer in Southampton is seeking a Store Manager to oversee a Starbucks location. The role involves managing a team to enhance performance and ensure customer satisfaction while driving store profitability.

Ideal candidates should have:

  • Leadership experience in a hospitality or retail setting
  • Strong problem-solving skills
  • Proficiency with Microsoft Office tools

This opportunity promises career growth and excellent employee benefits.

Store Manager — Lead Team, Elevate Customer Experience in Southampton employer: Cobra Coffee

As a leading coffee retailer in Southampton, we pride ourselves on fostering a vibrant work culture that prioritises employee development and customer satisfaction. Our Store Manager role offers not only competitive benefits but also the chance to lead a passionate team, enhance your leadership skills, and grow within a dynamic environment dedicated to excellence in service.
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Contact Detail:

Cobra Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager — Lead Team, Elevate Customer Experience in Southampton

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality and retail sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or insights into the company culture.

Tip Number 2

Prepare for the interview by researching the company’s values and recent news. We want to show that you’re not just another candidate; you’re genuinely interested in enhancing customer experiences at their Starbucks location.

Tip Number 3

Practice your leadership stories! Think of specific examples where you’ve successfully managed a team or solved a problem. We need to demonstrate how your experience aligns with their goal of driving store profitability.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to elevate the customer experience.

We think you need these skills to ace Store Manager — Lead Team, Elevate Customer Experience in Southampton

Leadership Experience
Team Management
Customer Satisfaction
Problem-Solving Skills
Retail Management
Hospitality Experience
Microsoft Office Proficiency
Performance Enhancement
Store Profitability Management

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've managed teams in the past and what strategies you've used to enhance performance and customer satisfaction.

Be Customer-Focused: Since this role is all about elevating the customer experience, share specific examples of how you've improved customer service in previous roles. We love to see candidates who genuinely care about their customers!

Demonstrate Problem-Solving Abilities: We’re looking for someone who can tackle challenges head-on. In your application, include instances where you’ve successfully solved problems in a retail or hospitality setting. This will show us that you can think on your feet!

Use Clear and Professional Language: While we appreciate a friendly tone, make sure your application is clear and professional. Use proper grammar and structure, and don’t forget to proofread! Applying through our website is the best way to ensure your application gets noticed.

How to prepare for a job interview at Cobra Coffee

Know Your Coffee and Customer Experience

Make sure you brush up on your knowledge of coffee and the customer experience. Familiarise yourself with Starbucks' values and how they enhance customer satisfaction. Being able to discuss how you would elevate the customer experience will show your passion for the role.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your leadership capabilities and problem-solving skills.

Be Proficient with Microsoft Office

Since proficiency in Microsoft Office tools is a requirement, make sure you can confidently discuss your experience with these applications. Consider preparing a few examples of how you've used them to improve store performance or manage team schedules.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the store's goals, team dynamics, or opportunities for career growth. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Store Manager — Lead Team, Elevate Customer Experience in Southampton
Cobra Coffee
Location: Southampton

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