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- Tasks: Lead a team, enhance customer satisfaction, and drive store performance.
- Company: Join the Starbucks family through Cobra Coffee, a supportive and inclusive workplace.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and discounts on food and beverages.
- Why this job: Be part of a vibrant coffee culture and make a real impact in your community.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Great career progression opportunities and comprehensive training available.
The predicted salary is between 30000 - 42000 £ per year.
Are you up for being part of the Starbucks experience? Do you love inspiring great performance and creating great cultures? We’re looking for a Store Manager who can embrace our coffee culture and keep it at the heart of everything we do.
You will join not only the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
This superb opportunity to manage your own Starbucks store comes with:
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you’re able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
You will lead a team of store partners improving performance and ensuring the highest levels of customer satisfaction and product quality. You’ll be fully aware of the store’s financial performance, identifying store growth opportunities and implementing action plans to achieve sales budgets and increase profitability.
We need a Store Manager who embraces diversity and inclusion and welcomes and learns from people with different backgrounds and perspectives. You’ll willingly share your expertise and listen to others, showing genuine care and understanding.
You’ll display a ‘customer comes first’ attitude and act as a role model, displaying commitment and flexibility when it comes to working hours, covering evenings, mornings and weekends. You’ll also live and breathe our core values and ensure your team is aware and active when it comes to applying them to everyday work.
Ideally, You’ll Have:
- Experience of leading people and teams, in a hospitality or retail environment
- Effective problem solving/decision making skills
- Proven ability to develop and grow both a team and business
- Ability to be well organised, detail oriented with the ability to multitask
- Prioritisation and delegation skills
- Proficiency with Microsoft Word, Excel and Outlook
Store Manager in Southampton employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Southampton
✨Tip Number 1
Get to know the company culture before your interview. Dive into Starbucks' values and mission, and think about how your own experiences align with them. This will help you connect on a personal level during the chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a retail or hospitality setting. We want to hear how you’ve made a difference, so be ready to share those moments.
✨Tip Number 3
Show your passion for coffee and customer service! Whether it’s sharing your favourite brew or discussing how you create a welcoming environment, let your enthusiasm shine through. It’s all about that Starbucks experience!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role.
We think you need these skills to ace Store Manager in Southampton
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee culture or how you connect with the Starbucks vibe. We want to see that you truly embrace what we stand for.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired others or improved team performance. We’re all about great cultures, and we want to know how you can contribute!
Be Customer-Centric: Remember, the customer comes first! In your application, mention specific examples of how you've prioritised customer satisfaction in previous roles. We love candidates who understand the importance of creating a welcoming environment for everyone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Starbucks family!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee Culture
Before the interview, dive deep into Starbucks' coffee culture. Familiarise yourself with their products, values, and mission. This will not only show your passion for the brand but also help you connect your experiences to their ethos during the conversation.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific situations where you inspired performance or improved team dynamics. Be ready to discuss how you can apply these skills to enhance the store's environment and customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Think of challenges you've faced in a retail or hospitality setting and how you resolved them. Be prepared to share these stories, focusing on your decision-making process and the positive outcomes. This will highlight your ability to handle the fast-paced nature of a Starbucks store.
✨Emphasise Customer-Centric Attitude
Starbucks places a strong emphasis on customer service. Prepare to discuss how you've prioritised customer needs in past roles. Share specific examples that illustrate your commitment to creating a welcoming atmosphere and ensuring customer satisfaction.
