At a Glance
- Tasks: Lead your shift and inspire a team of baristas to deliver exceptional customer service.
- Company: Join the Cobra Coffee family, a proud Starbucks UK franchised partner.
- Benefits: Enjoy 28 days holiday, unlimited brewed coffee, and a great work-life balance.
- Other info: Opportunities for skill development in a supportive environment.
- Why this job: Be at the heart of the community and make a real impact on customer experiences.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 24000 - 36000 € per year.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a shift supervisor, you’ll take the lead of the shift, working with your team of baristas to create the Starbucks Experience for our customers with high quality service, beverages, and products. You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What We Offer:
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee
Shift Supervisor in Somerset employer: Cobra Coffee
At Cobra Coffee, a proud Starbucks UK franchised partner, we prioritise our employees' well-being and professional growth, offering a supportive work culture where your contributions are valued. As a Shift Supervisor, you'll enjoy a healthy work-life balance, 28 days of holiday, and unlimited brewed coffee, all while leading a passionate team dedicated to delivering exceptional customer service in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor in Somerset
✨Tip Number 1
Get to know the company culture! Before your interview, dive into what makes Cobra Coffee and Starbucks tick. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a shift supervisor, you'll be leading a team and ensuring top-notch service. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your chat.
✨Tip Number 3
Show off your leadership style! Be prepared to discuss how you motivate and support your team. Whether it's through training or creating a positive work environment, let them know how you can contribute to the team's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cobra Coffee family. We can’t wait to see your application!
We think you need these skills to ace Shift Supervisor in Somerset
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and create memorable experiences, so share any relevant stories or examples that highlight your skills.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'lead', 'team', and 'high quality service', to show us you understand what we're looking for in a shift supervisor.
Highlight Your Teamwork Skills:As a shift supervisor, you'll be working closely with your team of baristas. In your application, emphasise your ability to collaborate and lead a team effectively. Share experiences where you've successfully worked with others to achieve a common goal.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join the Cobra Coffee family!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
As a shift supervisor, you'll be at the heart of the coffee experience. Brush up on your knowledge of different coffee types, brewing methods, and the Starbucks menu. This will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Whether it's resolving conflicts or motivating your colleagues, having specific stories ready will demonstrate your capability to take charge during shifts.
✨Emphasise Customer Service
Customer service is key in this role. Think of times when you've gone above and beyond for a customer. Be ready to share these experiences to highlight your commitment to creating a positive customer experience.
✨Align with Company Values
Cobra Coffee values work-life balance and skill development. Research their culture and think about how your personal values align with theirs. This will help you articulate why you're a great fit for the team.
