At a Glance
- Tasks: Lead shifts, coach baristas, and ensure top-notch customer service.
- Company: Cobra Coffee, partnered with Starbucks UK, known for its vibrant culture.
- Benefits: 28 days holiday, discounts, and a fun work environment.
- Other info: Perfect opportunity for those who thrive in fast-paced settings.
- Why this job: Join a dynamic team and create memorable experiences for customers.
- Qualifications: Supervisory experience in retail or hospitality is a must.
The predicted salary is between 24000 - 30000 £ per year.
Cobra Coffee is seeking a Shift Supervisor in Filton, England, to lead shifts and ensure exceptional customer service. As part of the Starbucks UK partnership, you will coach a team of baristas, manage operations, and create memorable experiences for customers.
Experience in a supervisory capacity within retail or hospitality is essential. The role offers excellent benefits, including 28 days of holiday and discounts. If you thrive in a dynamic environment, we invite you to apply.
Shift Lead — Barista Team Coach & Customer Experience employer: Cobra Coffee
Cobra Coffee is an outstanding employer that prioritises employee growth and development, offering a vibrant work culture where team members are encouraged to excel in their roles. Located in Filton, England, the company provides excellent benefits such as 28 days of holiday and exclusive discounts, making it an attractive place for those seeking a rewarding career in hospitality. Join us to lead a passionate team and create unforgettable customer experiences in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead — Barista Team Coach & Customer Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your barista expertise during interviews or informal meet-ups. Bring your passion for coffee to life and let them see how you can create memorable experiences for customers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Cobra Coffee or similar companies through our website. Express your interest and ask about potential opportunities – it shows initiative!
✨Tip Number 4
Prepare for situational questions! Think about how you would handle various customer service scenarios or team challenges. Being ready with examples will help you shine as a Shift Lead candidate.
We think you need these skills to ace Shift Lead — Barista Team Coach & Customer Experience
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any relevant experiences or stories that highlight your enthusiasm for the beverage and customer service. We want to see how you connect with our mission at Cobra Coffee.
Highlight Your Leadership Skills:As a Shift Lead, you'll be coaching a team of baristas, so make sure to emphasise your supervisory experience. Use specific examples from your past roles to demonstrate how you've successfully led teams and created positive customer experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention how your skills align with the responsibilities of the Shift Supervisor role and why you’re excited about working with us at Cobra Coffee.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Make sure you brush up on your coffee knowledge! Understand the different types of coffee drinks, brewing methods, and what makes a great customer experience. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached others or improved team performance. This is crucial for a Shift Supervisor role, so be ready to share your experiences!
✨Customer Service Stories
Have a few anecdotes ready that highlight your exceptional customer service skills. Whether it’s resolving a complaint or creating a memorable experience, these stories will demonstrate your ability to thrive in a dynamic environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Shift Supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
