At a Glance
- Tasks: Create delicious beverages and build genuine connections with customers.
- Company: Join the Cobra Coffee family, a proud Starbucks UK partner.
- Benefits: 28 days holiday, unlimited coffee, and discounts on food and drinks.
- Other info: Dynamic role with opportunities for career progression and personal development.
- Why this job: Make a difference in your community while enjoying a fun work environment.
- Qualifications: No experience needed, just a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products. You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What We Offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What To Expect
You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
About
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends. So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process?
Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in store experience > Offer and onboarding
Barista in Horsham employer: Cobra Coffee
Cobra Coffee is an excellent employer that prioritises a supportive work environment and offers comprehensive training for baristas looking to grow their careers. Located in the United Kingdom, employees enjoy a balanced work-life culture, along with perks such as discounts on food and beverages and life insurance, making it a rewarding place to work for those passionate about crafting exceptional coffee experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Horsham
✨Tip Number 1
Get to know the Starbucks vibe! Before your interview, pop into a local store and soak up the atmosphere. Pay attention to how the baristas interact with customers and take notes on what makes their service special. This will help you connect during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your passion for making someone's day better. Whether it’s a friendly chat or remembering a regular's favourite drink, these little touches matter and can set you apart.
✨Tip Number 3
Be ready to show your enthusiasm! During the interview, let your passion for coffee and customer service shine through. Share personal stories that highlight your love for connecting with people and creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our community. So, hit that apply button and let’s brew some magic together!
We think you need these skills to ace Barista in Horsham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through. We want to see how much you care about creating those special moments for our customers, so share any experiences that highlight this!
Tailor Your CV:Make sure your CV is tailored to the barista role. Highlight any relevant skills or experiences that align with what we’re looking for, like teamwork, communication, and a love for coffee. It helps us see why you’d be a great fit!
Be Yourself:We’re all about genuine connections, so don’t be afraid to let your personality shine in your application. Share a bit about yourself and what makes you unique – we want to know the real you!
Apply Through Our Website:For the best chance of joining our team, make sure to apply through our website. It’s super easy and ensures your application gets to us directly. We can’t wait to hear from you!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and the Starbucks menu. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made a difference in someone's day or resolved a difficult situation. This is key for a barista role, so make sure to highlight these moments.
✨Be Ready for Teamwork Questions
Since working as a barista involves collaborating with others, be prepared to discuss your teamwork skills. Think of instances where you supported colleagues during busy times or contributed to a positive team environment.
✨Embrace the Starbucks Culture
Research the values and culture of Starbucks and Cobra Coffee. Be ready to discuss how you align with their mission of creating genuine connections and delivering legendary customer service. Showing that you understand and appreciate their ethos can set you apart.
