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- Tasks: Lead a team to deliver exceptional customer experiences and drive store performance.
- Company: Join the Starbucks family through Cobra Coffee, a supportive and inclusive workplace.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and generous discounts on food and beverages.
- Why this job: Be part of a vibrant coffee culture and inspire your team every day.
- Qualifications: Experience in leading teams, problem-solving skills, and a passion for customer service.
- Other info: Comprehensive training and career progression opportunities await you!
The predicted salary is between 28800 - 43200 £ per year.
Are you up for being part of the Starbucks experience? Do you love inspiring great performance and creating great cultures? We are looking for a Store Manager who can embrace our coffee culture and keep it at the heart of everything we do.
What we offer?
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you are able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What to expect
You will lead a team of store partners improving performance and ensuring the highest levels of customer satisfaction and product quality. You will be fully aware of the store's financial performance, identifying store growth opportunities and implementing action plans to achieve sales budgets and increase profitability.
What you'll need
We need a Store Manager who embraces diversity and inclusion and welcomes and learns from people with different backgrounds and perspectives. You will willingly share your expertise and listen to others, showing genuine care and understanding.
You will display a 'customer comes first' attitude and act as a role model, displaying commitment and flexibility when it comes to working hours, covering evenings, mornings and weekends. You will also live and breathe our core values and ensure your team is aware and active when it comes to applying them to everyday work.
Ideally, you will have:
- Experience of leading people and teams, in a hospitality or retail environment
- Effective problem solving/decision making skills
- Proven ability to develop and grow both a team and business
- Ability to be well organised, detail oriented with the ability to multitask
- Prioritisation and delegation skills
- Proficiency with Microsoft Word, Excel and Outlook
Store Manager in Highland employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Highland
✨Tip Number 1
Get to know the company culture! Before your interview, dive into what makes Starbucks and Cobra Coffee tick. This way, you can show how your values align with theirs and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired a team or solved a problem. We want to hear about your experiences that showcase your ability to lead and create a positive environment.
✨Tip Number 3
Be ready to discuss customer service! Prepare to share how you've gone above and beyond for customers in the past. Remember, a 'customer comes first' attitude is key, so let that shine through in your answers.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, growth opportunities, and how they embrace diversity. It’s a great way to engage and also helps you figure out if it’s the right fit for you.
We think you need these skills to ace Store Manager in Highland
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any personal experiences or stories that connect you to the Starbucks culture. We want to see how you can bring that passion to our team.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've inspired others and created a positive work environment. We’re all about great cultures!
Be Specific About Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use numbers and examples to show how you’ve improved performance or customer satisfaction in previous roles. We love seeing results!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of your application and ensures you don’t miss out on any updates. We can’t wait to hear from you!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee Culture
Before the interview, dive deep into Starbucks' coffee culture. Familiarise yourself with their products, values, and mission. This will not only show your passion for the brand but also help you connect your experiences to their ethos during the conversation.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired performance or improved team dynamics. Be ready to discuss how you can apply these skills to enhance the store's culture and customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Think of challenges you've faced in previous roles and how you overcame them. Be prepared to share these stories, focusing on your decision-making process and the positive outcomes. This will highlight your ability to handle the fast-paced environment of a Starbucks store.
✨Emphasise Customer-Centric Attitude
Starbucks places a strong emphasis on customer service. Prepare to discuss how you've prioritised customer needs in your past roles. Share specific examples that illustrate your commitment to creating a welcoming atmosphere and ensuring customer satisfaction.