At a Glance
- Tasks: Create delicious beverages and build genuine connections with customers every day.
- Company: Join the Cobra Coffee family, a proud Starbucks UK franchised partner.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and discounts on food and drinks.
- Other info: Dynamic work environment with opportunities for career progression and personal growth.
- Why this job: Make a difference in your community while developing your skills and career.
- Qualifications: No experience needed, just a passion for customer service and joy.
The predicted salary is between 20000 - 25000 £ per year.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products. You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What We Offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What To Expect
You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
About
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends. So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Barista: Craft Beverages, Build Customer Moments in Folkestone employer: Cobra Coffee
Join Cobra Coffee, a proud Starbucks UK franchised partner, where your passion for customer service is at the forefront of our community-focused culture. We offer a supportive work environment with a strong emphasis on work-life balance, comprehensive training, and ample opportunities for career progression, ensuring that every barista can thrive while crafting memorable experiences for our customers. With generous benefits like 28 days of holiday, discounts on food and beverages, and access to the Starbucks Global Academy, you'll find a rewarding and fulfilling career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Barista: Craft Beverages, Build Customer Moments in Folkestone
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Cobra Coffee and Starbucks. Understand their values and what makes them tick. This way, you can show off your passion for customer service and how you fit right into their community.
✨Tip Number 2
Practice your people skills! As a barista, you'll be all about creating connections with customers. Try role-playing with friends or family to get comfortable with chatting and making small talk. The more genuine you are, the better!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and approachable. A neat appearance shows that you care about the job and the customers you'll be serving. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It not only makes it easier for us to find you but also shows your enthusiasm for joining the team. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Barista: Craft Beverages, Build Customer Moments in Folkestone
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through. We want to see how much you care about creating those special moments for our customers, so share any experiences that highlight this.
Be Authentic:Don’t be afraid to be yourself! We’re looking for genuine individuals who can connect with our customers. Use your own voice in your application and let us know what makes you unique.
Highlight Teamwork:As a barista, you'll be part of a team, so make sure to mention any experiences where you've worked well with others. We love to see how you support your teammates and contribute to a positive work environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and popular beverages. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made a customer's day better or resolved an issue. This will demonstrate your ability to create genuine connections, which is key for a barista.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle different customer interactions, like taking orders or dealing with complaints. This will help you showcase your communication skills and customer-first attitude.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you understand if it's the right fit for you.
