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For Companies At a Glance
- Tasks: Create delicious beverages and build genuine connections with customers.
- Company: Join the Cobra Coffee family, a proud Starbucks UK partner.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and great discounts.
- Why this job: Make a difference in your community while having fun at work.
- Qualifications: No experience needed, just bring your passion for customer service.
- Other info: Dynamic role with opportunities for career progression and personal development.
The predicted salary is between 11 - 13 £ per hour.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products. You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What We Offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you’re able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What To Expect
You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
About
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends. So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process?
Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in store experience > Offer and onboarding
Barista in Folkestone employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Folkestone
✨Tip Number 1
Get to know the Starbucks vibe! Before your interview, pop into a local store and soak up the atmosphere. Pay attention to how the baristas interact with customers and take notes on what makes their service special. This will help you connect during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your passion for making someone's day better. Whether it’s a friendly chat or remembering a regular's favourite drink, these little touches matter and can set you apart.
✨Tip Number 3
Be ready to show your enthusiasm! During the interview, let your passion for coffee and customer service shine through. Share personal stories that highlight your love for connecting with people and creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cobra Coffee family and becoming part of the Starbucks experience.
We think you need these skills to ace Barista in Folkestone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about creating those genuine moments with customers, so share any relevant experiences or stories that highlight this.
Tailor Your CV: Make sure your CV is tailored to the barista role. Highlight any experience you have in customer service or working in fast-paced environments. We love seeing how your skills align with what we do at Cobra Coffee!
Be Authentic: Don’t be afraid to be yourself in your application. We value authenticity and want to know who you are beyond your work experience. Share your interests and what makes you excited about joining our team!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, your application goes directly to us, and we can’t wait to read it and hopefully welcome you to our Starbucks family!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and popular drinks. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or created memorable moments for customers. This will demonstrate your ability to deliver the legendary service they value.
✨Be Ready for Teamwork Questions
Since working as a barista involves collaborating with others, be prepared to discuss your teamwork skills. Share stories that highlight your ability to support colleagues during busy times and how you contribute to a positive work environment.
✨Embrace the Company Culture
Research Cobra Coffee and Starbucks' values and culture. Be ready to express why you want to be part of their community and how you align with their mission of creating genuine connections with customers. This will show your enthusiasm for the role.
