At a Glance
- Tasks: Create delicious beverages and connect with customers in a vibrant café environment.
- Company: Join the Cobra Coffee family, a proud Starbucks UK franchise partner.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and discounts on food and drinks.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
- Why this job: Make a difference in people's day while developing your skills and career.
- Qualifications: No experience needed, just a passion for customer service and joy.
The predicted salary is between 10 - 12 £ per hour.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products. You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What We Offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What To Expect
You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
About
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends. So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Barista employer: Cobra Coffee
At Cobra Coffee, a proud Starbucks UK franchised partner, we believe in fostering a vibrant work culture where every barista plays a vital role in creating memorable customer experiences. With a strong emphasis on work-life balance, comprehensive training, and ample opportunities for career progression, our team enjoys generous benefits including discounts, life insurance, and unlimited coffee on shift. Join us in a dynamic environment where your passion for customer service is celebrated, and every day brings new opportunities to connect with our community.
StudySmarter Expert Advice🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing our website and social media. Understanding our values and what makes us tick will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. We love candidates who can show their passion for creating genuine connections with customers.
✨Tip Number 3
Dress the part! While we want you to be comfortable, showing up looking polished and professional can make a great first impression. It shows you care about the opportunity!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you on our radar.
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how much you care about creating those genuine moments with customers, so share any experiences that highlight this.
Be Authentic:Don’t be afraid to be yourself! We’re looking for individuals who can bring their unique personality to the team. Use your own voice in your application and let us know what makes you excited about being a barista.
Highlight Relevant Skills:Even if you don’t have barista experience, think about skills that relate to the role. Whether it’s teamwork, communication, or a knack for multitasking, make sure to mention these in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and popular drinks. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a time you went above and beyond for a customer or handled a difficult situation, these stories will highlight your ability to create genuine connections.
✨Embrace the Team Spirit
Cobra Coffee values teamwork, so be ready to discuss how you work well with others. Share instances where you supported colleagues during busy times or contributed to a positive team environment. This will demonstrate that you’re a great fit for their culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, career progression, or what a typical day looks like as a barista. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
