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For Companies At a Glance
- Tasks: Create delicious beverages and connect with customers in a vibrant café environment.
- Company: Join Cobra Coffee, a proud Starbucks UK franchise with a community-focused culture.
- Benefits: Enjoy 28 days holiday, unlimited coffee, discounts, and comprehensive training.
- Why this job: Make a difference in customers' days while developing your skills and career.
- Qualifications: No experience needed, just a passion for customer service and joy.
- Other info: Dynamic role with opportunities for growth and a supportive team atmosphere.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products. You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What We Offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you’re able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What To Expect
You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
About
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends. So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process?
Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in store experience > Offer and onboarding
Barista employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know Cobra Coffee and Starbucks inside out! Familiarise yourself with their values, products, and customer service approach. This way, when you chat with them, you can show off your passion and understanding of what makes their coffee experience special.
✨Tip Number 2
Practice your people skills! As a barista, you'll be all about creating connections with customers. Try role-playing with friends or family to get comfortable with chatting and making small talk. The more relaxed you are, the better you'll connect!
✨Tip Number 3
Be ready for that telephone interview! Prepare some answers to common questions about customer service and teamwork. Think of examples from your past experiences, even if they’re not coffee-related. Show them you’re a team player who’s eager to learn!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cobra Coffee family. Let’s brew up some success together!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about creating those special moments for our customers, so share any relevant experiences or stories that highlight this.
Tailor Your CV: Make sure your CV is tailored to the barista role. Highlight any experience in customer service or teamwork, even if it’s from a different industry. We love seeing how your skills can translate into making our customers' days better!
Be Authentic: Don’t be afraid to be yourself in your application. We value authenticity and want to know who you are beyond your work history. Share your interests and what makes you tick – it helps us see if you’d fit into our Cobra Coffee family.
Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to receive your application and get you started on your journey with us at Cobra Coffee!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Familiarise yourself with different types of coffee and beverages that Cobra Coffee offers. Being able to discuss your favourite drinks or even share a fun fact about coffee can show your passion and knowledge, which is key for a barista role.
✨Customer Service Mindset
Prepare to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a customer, even if it’s from a previous job or a personal experience. This will highlight your ability to create genuine connections, which is crucial in this role.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Your Team Spirit
Cobra Coffee values teamwork, so be ready to talk about how you work well with others. Share experiences where you supported colleagues during busy times or contributed to a positive team environment. This will show that you’re a great fit for their collaborative culture.
