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For Companies At a Glance
- Tasks: Create delicious beverages and build genuine connections with customers every day.
- Company: Join the vibrant Starbucks community where your voice truly matters.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and discounts on food and drinks.
- Why this job: Make a difference in customers' days while developing your skills in a fun environment.
- Qualifications: No experience needed, just bring your passion for customer service!
- Other info: Great career progression opportunities and comprehensive training available.
What We Offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you\’re able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What To Expect
You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
About
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends.
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process
Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in store experience > Offer and onboarding
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Barista employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the Starbucks vibe! Before your interview, pop into a store and soak up the atmosphere. Chat with the baristas, observe how they interact with customers, and get a feel for the community spirit. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think about how you would create those genuine moments of connection with customers. Role-play with a friend or family member, focusing on how to make someone’s day better with a simple conversation or a smile. It’s all about that customer-first attitude!
✨Tip Number 3
Be ready to showcase your passion! During the interview, share stories about times you've gone above and beyond for someone, whether it was in a job or just helping a friend. This shows you have the right mindset for creating those legendary customer experiences we value at Starbucks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for. Let’s brew some magic together!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through. We want to see how much you care about creating those genuine moments with customers, so share any experiences that highlight this!
Tailor Your CV: Make sure your CV is tailored to the barista role. Highlight any relevant skills or experiences, even if they’re not directly related to coffee. We love seeing how your unique background can bring something special to our team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for individuals who can connect with our customers, so a bit of your own flair can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us, where we can’t wait to read it!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and popular beverages. This will show your passion for the role and help you connect with the interviewers.
✨Customer Service Stories
Prepare a few anecdotes that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to create genuine connections, which is key for a barista.
✨Practice Common Questions
Anticipate common interview questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Show Your Team Spirit
Since teamwork is essential in a busy café environment, be ready to discuss how you work well with others. Share examples of how you've supported colleagues in high-pressure situations, as this will highlight your collaborative nature.
