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For Companies At a Glance
- Tasks: Create delicious beverages and build genuine connections with customers every day.
- Company: Join the vibrant Starbucks community where your voice truly matters.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and discounts on food and drinks.
- Why this job: Make a difference in customers' days while having fun in a dynamic environment.
- Qualifications: No experience needed, just bring your passion for customer service.
- Other info: Great career progression opportunities and comprehensive training available.
Overview
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you\\\’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products.
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including opening or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends.
So, if you\\\’re looking for a new opportunity, with us you\\\’ll be welcomed, you\\\’ll be challenged, you\\\’ll be inspired. Here you\\\’ll be heard. Because here, you\\\’re a part of it all. Here you belong.
You don\\\’t need previous experience to join us as a barista; all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You\\\’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
You\\\’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We\\\’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What we offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you\\\’re able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What to expect
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Barista employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the Starbucks vibe! Before your interview, pop into a store and soak up the atmosphere. Pay attention to how baristas interact with customers and take notes on what makes their service special. This will help you show that you understand the brand and are ready to bring that same energy.
✨Tip Number 2
Practice your people skills! Since this role is all about creating connections, think of some fun ways to engage with customers. Maybe rehearse a few icebreakers or questions to ask during your interview. Showing your passion for customer service can really set you apart!
✨Tip Number 3
Be ready to demonstrate your enthusiasm! During the interview, let your personality shine through. Share stories about times you've made someone's day better, whether it was in a previous job or just in everyday life. We want to see that you genuinely care about bringing joy to our customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our culture. Don’t forget to follow up after your interview; a quick thank-you note can go a long way in showing your interest!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about creating those genuine moments with customers, so share any experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the barista role. Highlight any relevant skills or experiences, even if they’re not directly related to coffee. We love seeing how you can bring your unique background to our team!
Be Authentic: Don’t be afraid to be yourself in your application. We value authenticity and want to know who you are beyond just your work experience. Share a bit about your personality and what makes you excited about joining us at Starbucks.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you started on your journey to becoming a barista with us!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and popular drinks. This will show your passion for the role and help you connect with the interviewers.
✨Customer Service Stories
Prepare a few anecdotes that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to create genuine connections, which is key for a barista.
✨Practice Common Questions
Anticipate common interview questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Show Your Team Spirit
Emphasise your ability to work well in a team. Baristas often support each other during busy periods, so share examples of how you've collaborated with others in past roles. This will highlight your readiness to contribute to the store's success.
