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For Companies At a Glance
- Tasks: Create delicious beverages and build genuine connections with customers every day.
- Company: Join the Cobra Coffee family, a proud Starbucks UK franchised partner.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and discounts on food and drinks.
- Why this job: Make a difference in your community while having fun and developing your skills.
- Qualifications: No experience needed, just bring your passion for customer service.
- Other info: Flexible hours with opportunities for career progression and comprehensive training.
Overview
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products.
You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What We Offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you\’re able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What To Expect
You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
About
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process?
Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in store experience > Offer and onboarding
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Barista employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cobra Coffee and Starbucks' values. We want to see that you’re not just a fit for the role, but also for our community vibe.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. We love candidates who can show they’re all about creating those genuine connections with customers.
✨Tip Number 3
Be ready for a hands-on experience during your interview! We might ask you to demonstrate how you’d handle a busy shift or make a drink. Show us your passion and energy – it’s all about that barista spirit!
✨Tip Number 4
Apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about creating great experiences for our customers, so share any relevant stories or experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the barista role. Highlight any experience you have in customer service or working in fast-paced environments. We love seeing how your skills align with what we do at Cobra Coffee!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for genuine people who can connect with our customers, so show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Starbucks family!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and the Starbucks menu. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Whether it's a part-time job or a volunteer role, be ready to share how you made someone's day better. This is key for a barista role!
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle different customer situations, like a complaint or a special request. This will help demonstrate your ability to think on your feet and deliver legendary service.
✨Ask Questions
Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like as a barista. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
