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For Companies At a Glance
- Tasks: Create delicious beverages and build genuine connections with customers every day.
- Company: Join the Cobra Coffee family, a proud Starbucks UK partner.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and discounts on food and drinks.
- Why this job: Be part of a vibrant community and make a real difference in customers' lives.
- Qualifications: No experience needed, just a passion for customer service and joy.
- Other info: Comprehensive training and career progression opportunities await you.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you\’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products.
You\’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We\’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What we offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you\’re able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What to expect
You don\’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You\’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends.
So, if you\’re looking for a new opportunity, with us you\’ll be welcomed, you\’ll be challenged, you\’ll be inspired. Here you\’ll be heard. Because here, you\’re a part of it all. Here you belong.
What is our process?
- Application
- CV review
- Telephone Interview
- Provide right to work documentation
- Interview and in store experience
- Offer and onboarding
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Barista employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the company culture! Before your interview, dive into what makes Cobra Coffee and Starbucks tick. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating connections, think of examples from your past where you've gone above and beyond for a customer. This will help you shine during the interview and demonstrate your passion for service.
✨Tip Number 3
Be ready for a hands-on experience! During the interview process, you might be asked to showcase your barista skills or handle some store procedures. Don’t sweat it—just be yourself and show off your enthusiasm for crafting those delicious beverages!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Cobra Coffee. Let’s brew something amazing together!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about creating those special moments for our customers, so don’t hold back!
Tailor Your CV: Make sure your CV is tailored to the barista role. Highlight any relevant experience or skills that align with what we’re looking for, even if it’s not directly in a café setting. We love seeing how your unique background can bring something special to our team!
Be Authentic: We value authenticity, so be yourself in your application. Share your story and what makes you excited about joining the Starbucks family. We want to know the real you, not just a list of qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our community. We can’t wait to hear from you!
How to prepare for a job interview at Cobra Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and the Starbucks menu. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Whether it's a part-time job or a volunteer position, be ready to share how you made someone's day better. This is key for a barista role!
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle different customer interactions, like dealing with complaints or making recommendations. This will help you demonstrate your ability to create genuine connections.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
