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For Companies At a Glance
- Tasks: Create delicious beverages and connect with customers daily.
- Company: Join Cobra Coffee, a proud Starbucks UK franchise focused on community and work-life balance.
- Benefits: Enjoy 28 days holiday, unlimited coffee, discounts, and comprehensive training.
- Why this job: Experience a vibrant culture where every day is unique and your voice matters.
- Qualifications: No experience needed, just a passion for customer service and joy.
- Other info: Flexible hours including mornings, evenings, and weekends; career progression opportunities available.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you\’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products.
You\’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We\’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What we offer
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you\’re able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What to expect
You don\’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You\’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
The best part about this role is that no two days are ever the same, and working as a barista could include:
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends.
So, if you\’re looking for a new opportunity, with us you\’ll be welcomed, you\’ll be challenged, you\’ll be inspired. Here you\’ll be heard. Because here, you\’re a part of it all. Here you belong.
What is our process?
- Application
- CV review
- Telephone Interview
- Provide right to work documentation
- Interview and in store experience
- Offer and onboarding
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Barista employer: Cobra Coffee
Contact Detail:
Cobra Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with the Starbucks menu and its offerings. Knowing the different beverages and food items will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, demonstrating your ability to connect with customers will be a huge plus.
✨Tip Number 3
Visit a local Starbucks store and observe how the baristas interact with customers. Take note of their techniques and customer engagement strategies, as this can provide valuable insights for your own approach.
✨Tip Number 4
Be prepared to discuss your passion for coffee and customer service during the interview. Sharing personal experiences or stories related to these topics can help you stand out as a candidate who truly cares about the role.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what the company is looking for in a barista. Highlight your passion for customer service and any relevant skills you possess.
Tailor Your CV: Make sure your CV reflects your enthusiasm for the role. Include any experience related to customer service, even if it's informal, and emphasise your ability to create connections with customers.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for coffee and customer service. Mention why you want to work specifically for Cobra Coffee and how you align with their values.
Prepare for the Interview: Think about potential interview questions and prepare your answers. Be ready to discuss how you would handle busy periods and provide excellent customer service. Show your enthusiasm for the role during the conversation.
How to prepare for a job interview at Cobra Coffee
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for providing excellent customer service. Share any experiences where you went above and beyond to make someone's day better, as this aligns perfectly with the role of a barista.
✨Familiarise Yourself with Starbucks Products
Take some time to learn about the different beverages and food items offered by Starbucks. Being knowledgeable about their menu will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Demonstrate Teamwork Skills
As a barista, you'll be working closely with others, especially during busy periods. Be prepared to discuss examples of how you've successfully collaborated with teammates in the past, highlighting your ability to support and uplift those around you.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult customer or managing high-volume periods. Think through these scenarios beforehand and be ready to showcase your problem-solving skills and customer-first attitude.
