At a Glance
- Tasks: Lead a team of baristas and deliver exceptional customer service at Cobra Coffee.
- Company: Join Cobra Coffee, a vibrant Starbucks UK franchise with a focus on quality.
- Benefits: Flexible shifts, opportunities for growth, and a fun work environment.
- Other info: Great chance for career progression in a supportive atmosphere.
- Why this job: Be part of a dynamic team and create memorable coffee experiences for customers.
- Qualifications: Leadership skills and a passion for coffee and customer service.
The predicted salary is between 21328 - 26068 £ per year.
Cobra Coffee, a Starbucks UK franchised partner, is looking for a shift supervisor to lead shifts, coach a team of baristas, and deliver the Starbucks Experience with high-quality service and products.
You’ll contribute to a positive learning environment, manage daily operations, and ensure standards in a fast-paced retail setting.
Role involves early mornings, evenings, and weekend shifts, with opportunities for development and internal progression within Cobra Coffee.
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Shift Lead — Barista Team, Customer Experience employer: Cobra Coffee - Starbucks Franchisee
Cobra Coffee, a proud Starbucks franchisee in Crawley, is an exceptional employer that fosters a vibrant work culture where team inspiration and customer satisfaction are paramount. With benefits like 28 days of holiday, unlimited coffee on shift, and extensive training opportunities, employees are encouraged to grow and thrive in their roles while enjoying a supportive and diverse environment.
Contact Details:
Cobra Coffee - Starbucks Franchisee Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead — Barista Team, Customer Experience
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cobra Coffee - Starbucks Franchisee. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cobra Coffee - Starbucks Franchisee
Don't be shy about reaching out to Cobra Coffee - Starbucks Franchisee directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Lead — Barista Team, Customer Experience
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cobra Coffee - Starbucks Franchisee and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cobra Coffee - Starbucks Franchisee
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
