At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive store performance.
- Company: Join the vibrant Starbucks family through Cobra Coffee, a proud UK franchise partner.
- Benefits: Enjoy 28 days holiday, unlimited coffee, discounts, and comprehensive training.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a culture that values diversity, growth, and work-life balance.
- Qualifications: Experience in leading teams, problem-solving skills, and a passion for customer service.
The predicted salary is between 29700 - 36300 £ per year.
Are you up for being part of the Starbucks experience? Do you love inspiring great performance and creating great cultures? We're looking for a Store Manager who can embrace our coffee culture and keep it at the heart of everything we do.
What we offer?
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What to expect
You will lead a team of store partners improving performance and ensuring the highest levels of customer satisfaction and product quality. You'll be fully aware of the store's financial performance, identifying store growth opportunities and implementing action plans to achieve sales budgets and increase profitability.
What you'll need
We need a Store Manager who embraces diversity and inclusion and welcomes and learns from people with different backgrounds and perspectives. You'll willingly share your expertise and listen to others, showing genuine care and understanding. You'll display a 'customer comes first' attitude and act as a role model, displaying commitment and flexibility when it comes to working hours, covering evenings, mornings and weekends. You'll also live and breathe our core values and ensure your team is aware and active when it comes to applying them to everyday work.
Ideally, you'll have:
- Experience of leading people and teams, in a hospitality or retail environment
- Effective problem solving/decision making skills
- Proven ability to develop and grow both a team and business
- Ability to be well organised, detail oriented with the ability to multitask
- Prioritisation and delegation skills
- Proficiency with Microsoft Word, Excel and Outlook
Store Manager in Orpington employer: Cobra Coffee - Starbucks Franchisee
Cobra Coffee, a proud Starbucks franchisee in Crawley, is an exceptional employer that fosters a vibrant work culture where team inspiration and customer satisfaction are paramount. With benefits like 28 days of holiday, unlimited coffee on shift, and extensive training opportunities, employees are encouraged to grow and thrive in their roles while enjoying a supportive and diverse environment.
Contact Details:
Cobra Coffee - Starbucks Franchisee Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Orpington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cobra Coffee - Starbucks Franchisee. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cobra Coffee - Starbucks Franchisee
Don't be shy about reaching out to Cobra Coffee - Starbucks Franchisee directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Manager in Orpington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cobra Coffee - Starbucks Franchisee and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cobra Coffee - Starbucks Franchisee
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
