At a Glance
- Tasks: Lead shifts and create an amazing Starbucks experience for customers.
- Company: Cobra Coffee, a vibrant Starbucks franchise in Horsham.
- Benefits: Enjoy discounts, comprehensive training, and great employee perks.
- Other info: Exciting career progression opportunities await you!
- Why this job: Be a part of a dynamic team and enhance customer experiences.
- Qualifications: Passion for coffee and leadership skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Cobra Coffee - Starbucks Franchisee is seeking a dedicated shift supervisor to lead shifts and create the Starbucks Experience for customers in Horsham, England. Your responsibilities will include coaching team members, managing operational tasks, and ensuring high-quality service and products.
This role offers a dynamic work environment with opportunities for career progression, comprehensive training, and fantastic employee perks such as discounts and benefits.
Shift Supervisor — Lead Barista for Stellar Customer Experience in Horsham employer: Cobra Coffee - Starbucks Franchisee
Cobra Coffee, a proud Starbucks franchisee, is an exceptional employer that fosters a vibrant work culture in Horsham, England. With a strong emphasis on employee development, we offer comprehensive training and clear pathways for career progression, alongside fantastic perks like discounts and benefits that enhance your overall experience. Join us to be part of a team that values dedication and strives to create memorable customer experiences every day.
Contact Detail:
Cobra Coffee - Starbucks Franchisee Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor — Lead Barista for Stellar Customer Experience in Horsham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cobra Coffee's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! As a shift supervisor, you'll need to coach and motivate your team. Think of examples from your past experiences where you've successfully led a group or resolved conflicts.
✨Tip Number 3
Prepare for situational questions! Be ready to discuss how you'd handle specific scenarios, like managing a busy shift or dealing with a difficult customer. This shows you can think on your feet and maintain that stellar customer experience.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming a Shift Supervisor at Cobra Coffee.
We think you need these skills to ace Shift Supervisor — Lead Barista for Stellar Customer Experience in Horsham
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any relevant experiences or stories that highlight your enthusiasm for creating a stellar customer experience. We want to see how you connect with the Starbucks brand.
Highlight Leadership Skills:As a shift supervisor, you'll be leading a team, so make sure to showcase your leadership skills in your application. Talk about any previous roles where you've coached or managed others, and how you’ve contributed to a positive work environment.
Tailor Your Application:Don’t just send out a generic application! Take the time to tailor your CV and cover letter to the specific role at Cobra Coffee. Mention how your skills align with the responsibilities listed in the job description, especially around operational tasks and customer service.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Cobra Coffee - Starbucks Franchisee
✨Know Your Coffee
As a Shift Supervisor and Lead Barista, it's crucial to have a solid understanding of coffee types, brewing methods, and the Starbucks Experience. Brush up on your coffee knowledge and be ready to discuss your favourite drinks and how you can enhance customer experiences.
✨Showcase Your Leadership Skills
This role involves coaching team members, so be prepared to share examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or resolved conflicts, and be ready to discuss your approach.
✨Emphasise Customer Service Excellence
Cobra Coffee values high-quality service, so highlight your commitment to customer satisfaction. Prepare anecdotes that demonstrate how you've gone above and beyond for customers, and how you would create a welcoming atmosphere at the store.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
