At a Glance
- Tasks: Lead shifts, coach baristas, and enhance customer experiences at Cobra Coffee.
- Company: Join a vibrant Starbucks franchise in Folkestone with a supportive team.
- Benefits: Comprehensive training, employee perks, and a positive work environment.
- Other info: Great opportunity for personal growth in a dynamic coffee culture.
- Why this job: Make a difference by elevating customer experiences and leading a passionate team.
- Qualifications: Supervisory experience in customer service and a passion for teamwork.
The predicted salary is between 25000 - 30000 £ per year.
Cobra Coffee - Starbucks Franchisee in Folkestone is seeking an experienced Shift Supervisor to lead shifts and enhance customer experiences. This role involves coaching baristas, solving operational problems, and ensuring high-quality service.
The ideal candidate has supervisory experience in customer service and is passionate about creating a positive work environment. We offer comprehensive training, a supportive team, and various employee perks.
Shift Supervisor: Lead Baristas & Elevate the Experience in Folkestone employer: Cobra Coffee - Starbucks Franchisee
Cobra Coffee, a proud Starbucks franchisee in Folkestone, is an exceptional employer that prioritises employee growth and a vibrant work culture. With comprehensive training programmes and a supportive team environment, we empower our Shift Supervisors to lead with confidence while enjoying various perks that enhance their work-life balance. Join us to be part of a community that values passion for customer service and fosters a positive atmosphere for both employees and customers alike.
Contact Details:
Cobra Coffee - Starbucks Franchisee Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor: Lead Baristas & Elevate the Experience in Folkestone
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or even those who work at Cobra Coffee. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills during the interview! Bring examples of how you've led teams or improved customer experiences in the past. We want to see your passion for creating a positive work environment.
✨Tip Number 3
Be ready to solve problems on the spot! As a Shift Supervisor, you'll need to think on your feet. Prepare for situational questions that test your operational problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Shift Supervisor: Lead Baristas & Elevate the Experience in Folkestone
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how much you care about creating a positive experience for customers and your team!
Highlight Your Experience:Make sure to showcase any supervisory experience you have in customer service. We’re looking for someone who can lead shifts effectively, so share specific examples of how you've done this in the past.
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our supportive team.
Apply Through Our Website:For the best chance of joining us at Cobra Coffee, make sure to apply directly through our website. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Cobra Coffee - Starbucks Franchisee
✨Know Your Coffee
As a Shift Supervisor, you'll need to demonstrate your knowledge of coffee and customer service. Brush up on different coffee types, brewing methods, and the Starbucks menu. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you coached baristas or resolved conflicts. Highlighting your supervisory experience will reassure them that you can elevate the team's performance.
✨Emphasise Customer Experience
Cobra Coffee is all about enhancing customer experiences. Be ready to discuss strategies you've implemented to improve service quality. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company culture and training opportunities. Inquire about how they support their staff in creating a positive work environment. This demonstrates your commitment to being a part of their team.
