At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive store performance.
- Company: Join the Starbucks family through Cobra Coffee, a supportive and inclusive workplace.
- Benefits: Enjoy 28 days holiday, unlimited coffee, and discounts on food and beverages.
- Other info: Comprehensive training and career progression opportunities await you.
- Why this job: Be part of a vibrant coffee culture and make a real impact in your community.
- Qualifications: Experience in leading teams and a passion for customer service.
Are you up for being part of the Starbucks experience? Do you love inspiring great performance and creating great cultures? We’re looking for a Store Manager who can embrace our coffee culture and keep it at the heart of everything we do.
What we offer?
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What to expect
You will lead a team of store partners improving performance and ensuring the highest levels of customer satisfaction and product quality. You’ll be fully aware of the store’s financial performance, identifying store growth opportunities and implementing action plans to achieve sales budgets and increase profitability.
What you’ll need
We need a Store Manager who embraces diversity and inclusion and welcomes and learns from people with different backgrounds and perspectives. You’ll willingly share your expertise and listen to others, showing genuine care and understanding. You’ll display a ‘customer comes first’ attitude and act as a role model, displaying commitment and flexibility when it comes to working hours, covering evenings, mornings and weekends. You’ll also live and breathe our core values and ensure your team is aware and active when it comes to applying them to everyday work.
Ideally, you’ll have:
- Experience of leading people and teams, in a hospitality or retail environment
- Effective problem solving/decision making skills
- Proven ability to develop and grow both a team and business
- Ability to be well organised, detail oriented with the ability to multitask
- Prioritisation and delegation skills
- Proficiency with Microsoft Word, Excel and Outlook
Store Manager in Crawley employer: Cobra Coffee - Starbucks Franchisee
Joining Cobra Coffee as a Store Manager means becoming part of a vibrant community that values work-life balance and personal development. With comprehensive training, career progression opportunities, and a culture that embraces diversity and inclusion, you'll thrive in an environment that prioritises both employee satisfaction and exceptional customer service. Enjoy generous benefits like 28 days of holiday, discounts on food and beverages, and the chance to lead a passionate team while being at the heart of the Starbucks experience.
Contact Details:
Cobra Coffee - Starbucks Franchisee Recruitment Team
