At a Glance
- Tasks: Lead a team of baristas to deliver an exceptional customer experience.
- Company: Cobra Coffee, a vibrant Starbucks franchise in Crawley.
- Benefits: 28 days holiday, training, and opportunities for career progression.
- Other info: Join a dynamic team with a passion for coffee and community.
- Why this job: Be a key player in creating memorable coffee experiences for customers.
- Qualifications: Previous supervisory experience and strong customer service skills.
The predicted salary is between 24000 - 30000 € per year.
Cobra Coffee - Starbucks Franchisee in Crawley is seeking a shift supervisor to lead baristas in delivering outstanding customer service. As a key part of the team, you'll coach and inspire your partners to create the Starbucks Experience.
Ideal candidates should have prior supervisory experience and strong customer service skills. The role offers a dynamic work environment with benefits including 28 days of holiday, training, and career progression opportunities.
Shift Supervisor — Lead Barista for Stellar Customer Experience in Crawley employer: Cobra Coffee - Starbucks Franchisee
Cobra Coffee, a proud Starbucks franchisee in Crawley, is an exceptional employer that prioritises the growth and well-being of its team members. With a vibrant work culture that fosters collaboration and creativity, employees enjoy comprehensive benefits such as 28 days of holiday, extensive training programmes, and clear pathways for career advancement, making it an ideal place for those seeking a fulfilling and rewarding role in the hospitality industry.
Contact Detail:
Cobra Coffee - Starbucks Franchisee Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor — Lead Barista for Stellar Customer Experience in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cobra Coffee's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with customers and baristas. Being able to demonstrate your problem-solving skills will really impress them during the interview.
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've successfully led a team or coached others in the past. This is key for a shift supervisor role, and it’ll help you stand out from the crowd.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining the Cobra Coffee family!
We think you need these skills to ace Shift Supervisor — Lead Barista for Stellar Customer Experience in Crawley
Some tips for your application 🫡
Show Off Your Supervisory Skills:Make sure to highlight any previous supervisory experience you have. We want to see how you've led teams before and what strategies you've used to inspire your partners.
Customer Service is Key:Since this role is all about delivering stellar customer experiences, share specific examples of how you've gone above and beyond for customers in the past. We love a good story!
Be Yourself:Let your personality shine through in your application. We’re looking for someone who can create a positive atmosphere, so don’t be afraid to show us who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cobra Coffee - Starbucks Franchisee
✨Know Your Coffee
Familiarise yourself with the Starbucks menu and coffee brewing techniques. Being able to discuss your favourite drinks and how they’re made will show your passion for the brand and its products.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve motivated others or resolved conflicts, as this will demonstrate your ability to inspire and coach your fellow baristas.
✨Customer Service is Key
Be ready to share specific instances where you’ve gone above and beyond for customers. Highlighting your strong customer service skills will align perfectly with the role's focus on delivering an outstanding experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and training opportunities at Cobra Coffee. This shows your genuine interest in the position and helps you understand how you can contribute to creating the Starbucks Experience.
