At a Glance
- Tasks: Create delicious beverages and build genuine connections with customers.
- Company: Join the Cobra Coffee family, a proud Starbucks UK partner.
- Benefits: 28 days holiday, unlimited coffee, discounts, and career progression.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a difference in your community while enjoying a fun work environment.
- Qualifications: No experience needed, just a passion for customer service.
The predicted salary is between 27100 - 27100 £ per year.
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products. You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business; it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
What we offer:
- 28 days holiday a year (including Bank Holidays)
- Unlimited brewed coffee & English breakfast tea on shift
- Discounts on hand crafted beverages and food items during your shift
- 30% discount on bottled beverages and impulse items during your shift
- One £1.50 food item per shift on selected products
- Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
- 30% green apron discount across wider participating Starbucks stores
- Third party discounts including 20% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
What to expect:
- You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers.
- Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards.
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security.
- Supporting your fellow partners during periods of high volume to keep the store operating.
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers.
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections.
- Maintaining a clean and organised workspace for your customers and partners.
Given the nature of our stores, our working hours could include early mornings, evenings, and weekends. So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Barista in Crawley employer: Cobra Coffee - Starbucks Franchisee
At Cobra Coffee, a proud Starbucks UK franchised partner, we believe in fostering a vibrant work culture where every barista plays a vital role in creating memorable customer experiences. With a strong emphasis on work-life balance, comprehensive training, and ample opportunities for career progression, we ensure our team members feel valued and supported. Enjoy generous benefits like discounts on food and beverages, life insurance, and the chance to develop your skills through the Starbucks Global Academy, all while being part of a community that truly cares.
Contact Details:
Cobra Coffee - Starbucks Franchisee Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Crawley
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Cobra Coffee - Starbucks Franchisee value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Cobra Coffee - Starbucks Franchisee a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Cobra Coffee - Starbucks Franchisee!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Cobra Coffee - Starbucks Franchisee.
We think you need these skills to ace Barista in Crawley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Cobra Coffee - Starbucks Franchisee!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Cobra Coffee - Starbucks Franchisee
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
