Shift Supervisor β€” Lead Barista for Stellar Customer Experience in Bournemouth

Shift Supervisor β€” Lead Barista for Stellar Customer Experience in Bournemouth

Bournemouth Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver stellar customer service and manage store operations.
  • Company: Cobra Coffee, a vibrant Starbucks franchise in Bournemouth.
  • Benefits: 28 days holiday, food discounts, and career progression opportunities.
  • Other info: Be part of a dynamic team that values your contributions.
  • Why this job: Join a supportive environment and make a real impact on customer experiences.
  • Qualifications: Previous supervisory experience and strong problem-solving skills.

The predicted salary is between 25000 - 30000 Β£ per year.

Cobra Coffee - Starbucks Franchisee in Bournemouth is looking for a Shift Supervisor to lead the team in delivering exceptional customer service.

Responsibilities include:

  • Managing store operations
  • Coaching partners
  • Creating a positive atmosphere

Ideal candidates will have previous supervisory experience and excellent problem-solving skills.

Benefits include:

  • 28 days of holiday
  • Discounts on food and beverages
  • Opportunities for career progression in a supportive environment

Apply now to be part of our vibrant team!

Shift Supervisor β€” Lead Barista for Stellar Customer Experience in Bournemouth employer: Cobra Coffee - Starbucks Franchisee

Cobra Coffee, a proud Starbucks franchisee in the heart of Bournemouth, offers an exceptional work environment where team members are encouraged to thrive. With a strong focus on employee growth, we provide comprehensive training and career progression opportunities, alongside generous benefits such as 28 days of holiday and discounts on food and beverages. Join us to be part of a vibrant team dedicated to delivering stellar customer experiences in a supportive and dynamic atmosphere.

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Contact Details:

Cobra Coffee - Starbucks Franchisee Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Shift Supervisor β€” Lead Barista for Stellar Customer Experience in Bournemouth

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Cobra Coffee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for coffee and customer service shine through. Share stories about how you've created positive experiences in previous roles.

✨Tip Number 3

Prepare for situational questions! Think of examples where you've solved problems or led a team. This will show them you're ready to handle the challenges of being a Shift Supervisor.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the vibrant team at Cobra Coffee.

We think you need these skills to ace Shift Supervisor β€” Lead Barista for Stellar Customer Experience in Bournemouth

Supervisory Experience
Customer Service Skills
Team Management
Coaching Skills
Problem-Solving Skills
Operational Management
Positive Attitude

Some tips for your application 🫑

Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any relevant experiences that highlight your enthusiasm for the beverage and customer service. We want to see how you can bring that passion to our team!

Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to showcase your previous supervisory experience. Use specific examples of how you've coached others or managed operations in the past. We’re looking for someone who can inspire and motivate!

Be Problem-Solving Savvy:In your application, don’t forget to mention your excellent problem-solving skills. Share a story where you tackled a challenge effectively. We love candidates who can think on their feet and keep the positive atmosphere flowing!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on the chance to join our vibrant team at Cobra Coffee!

How to prepare for a job interview at Cobra Coffee - Starbucks Franchisee

✨Know Your Coffee

As a Shift Supervisor and Lead Barista, it's crucial to have a solid understanding of coffee types, brewing methods, and customer preferences. Brush up on your coffee knowledge before the interview so you can impress with your expertise and passion for the product.

✨Showcase Your Leadership Skills

Prepare examples from your previous supervisory roles where you successfully managed a team or resolved conflicts. Highlight how you fostered a positive atmosphere and motivated your colleagues, as this aligns perfectly with the responsibilities of the role.

✨Emphasise Customer Experience

Cobra Coffee values exceptional customer service, so be ready to discuss how you've gone above and beyond for customers in the past. Share specific stories that demonstrate your problem-solving skills and ability to create memorable experiences for patrons.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and how they measure success in customer service. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.