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For Companies At a Glance
- Tasks: Manage client accounts and ensure timely payments while resolving cash-related issues.
- Company: Multinational consulting firm with a diverse and inclusive culture.
- Benefits: Hybrid work arrangement, competitive salary, and opportunities for professional growth.
- Why this job: Use your bilingual skills to make a real difference in client relationships.
- Qualifications: Fluency in Spanish and English, strong communication, and customer service skills.
- Other info: Dynamic role with a blend of remote and on-site responsibilities.
The predicted salary is between 28800 - 43200 £ per year.
A multinational consulting firm is seeking a Collections Analyst fluent in Spanish and English to manage client accounts and ensure timely payments. The role involves contacting clients regarding debts, maintaining accurate records in the Oracle system, and resolving cash-related issues. Strong communication and customer service skills are essential, along with experience in collections. This position offers a hybrid work arrangement, combining remote and on-site responsibilities.
Bilingual Collections Analyst — Spanish/English in London employer: Cobden & Carter International
Contact Detail:
Cobden & Carter International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Collections Analyst — Spanish/English in London
✨Tip Number 1
Make sure to brush up on your communication skills! Since this role requires strong customer service abilities, practice explaining complex issues clearly and concisely. We want you to shine in those interviews!
✨Tip Number 2
Familiarise yourself with the Oracle system if you haven't already. Knowing how to navigate it can give you a leg up during the interview process. We recommend checking out online tutorials or resources to get comfortable with it.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the firm on LinkedIn. They can provide insider tips and maybe even put in a good word for you. We love seeing our community support each other!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to help you with any questions you might have along the way.
We think you need these skills to ace Bilingual Collections Analyst — Spanish/English in London
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since we're looking for someone fluent in both Spanish and English, make sure to highlight your language skills right at the top of your application. Use examples that showcase your ability to communicate effectively in both languages, especially in a collections context.
Tailor Your Experience: When detailing your previous roles, focus on your experience in collections and customer service. We want to see how you've successfully managed client accounts and resolved cash-related issues. Be specific about your achievements and the impact you made!
Keep It Professional Yet Friendly: In your written application, strike a balance between professionalism and approachability. Remember, strong communication is key in this role, so let your personality shine through while maintaining a professional tone.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Cobden & Carter International
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both Spanish and English, make sure you're comfortable switching between the two languages. Practice common phrases related to collections and customer service in both languages to show your versatility.
✨Know Your Numbers
Familiarise yourself with key metrics in collections, such as DSO (Days Sales Outstanding) and collection rates. Being able to discuss these concepts will demonstrate your expertise and understanding of the role's requirements.
✨Research the Company
Take some time to learn about the multinational consulting firm’s values, culture, and recent news. This knowledge will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult client or resolving a payment dispute. Think of examples from your past experience that highlight your problem-solving skills and customer service abilities.
