At a Glance
- Tasks: Learn and maintain cutting-edge robotic hardware while providing top-notch customer service.
- Company: Join a leading robotics company recognised for excellence and innovation.
- Benefits: Competitive hourly pay, paid training, and flexible scheduling.
- Other info: Exciting opportunities for growth in a fast-paced startup environment.
- Why this job: Be part of a dynamic team making a real impact in the robotics field.
- Qualifications: Passion for robotics, familiarity with hardware, and excellent communication skills.
The predicted salary is between 40000 - 100000 £ per year.
About Cobalt Robotics: Cobalt Robotics utilizes a combination of human expertise, robotic technology, and omni solutions to effectively resolve any security incidents. Our dedicated team patrols and monitors sites 24/7 to proactively prevent break-ins, identify significant leaks, and provide our customers with visibility over their space, their assets, and their data. Cobalt's team is composed of renowned technologists and security professionals and is backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.
We’re looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers.
About The role: The Reserve Engineer (RE) is someone who is knowledgeable with computer hardware and provides our clients with top-notch customer service. The RE serves as Cobalt's "boots on the ground" and is part of our rapid-response field-operations team in the event a hardware failure happens at a client site. Occasionally, REs assist with field projects and new robot deployments. The RE is an essential role-player in keeping our robots operating and our clients happy. Please note, this is not a remote position.
What You'll Do:
- Learn our robot hardware inside and out to be comfortable servicing and maintaining our machine. (we'll provide the paid training)
- Communicate with both technical and non-technical teammates with field repairs and projects.
- Ensure hardware failures on our robots are addressed and resolved within a safe and timely manner.
- Occasionally assist with field operation projects and new robot deployments.
- Be dispatched to client sites within your area to resolve hardware failures 1-3 times a month (potentially more).
- Reports to a Regional Project Manager for tasking and delegation.
You're a great candidate if:
- You're excited about robotics, artificial intelligence, machine learning, and willing to learn.
- You're familiar with hardware assembly and disassembly. (Tool kit with basic hand tools will be provided)
- You're familiar with computer hardware and small electrical components (proprietary training will be provided).
- You're an excellent communicator and comfortable collaborating and receiving instruction on platforms such as Slack, Google Meet/Hangout etc.
- You are available during days and times within Mon-Fri, 9a-5p. (Flex/Oncall schedule)
- You're open to support jobs that may occur after hours (5pm-9am) and on weekends. (Flex/Oncall schedule)
- You're presentable and comfortable speaking to clients from Fortune 100 & 500 companies.
- You love providing great customer service.
Bonus Skills:
- Experience with robotics.
- Experience with computer hardware and electrical components.
- Experience working in a fast-paced startup environment.
- Military/First Responder.
- Associate degree or higher.
The Reserve Engineer is a 1099 contractor position at Cobalt Robotics and is NOT a remote position. Compensation range is between $20-$50/USD hr DOE. Cobalt Robotics does NOT pay for relocation for this role.
We are an equal opportunity employer and value diversity at our company. We do not discriminate against the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Reserve Engineer (On-site) - London, England employer: Cobalt
Cobalt Robotics is an exceptional employer that fosters a dynamic work culture where innovation meets dedication. As a Reserve Engineer in London, you'll benefit from comprehensive training, hands-on experience with cutting-edge robotics, and the opportunity to engage directly with clients from prestigious companies. Our commitment to employee growth and a supportive environment makes Cobalt a rewarding place to build your career while making a meaningful impact in the security technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Reserve Engineer (On-site) - London, England
✨Tip Number 1
Get to know the company! Before your interview, dive into Cobalt Robotics' mission and values. Understanding their focus on security and customer service will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your technical knowledge about robotics and hardware. Being able to discuss your familiarity with these topics confidently can set you apart from other candidates.
✨Tip Number 3
Show off your communication skills! Since you'll be interacting with both technical and non-technical folks, practice explaining complex ideas in simple terms. This will demonstrate your ability to connect with clients and teammates alike.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy!
We think you need these skills to ace Reserve Engineer (On-site) - London, England
Some tips for your application 🫡
Show Your Passion for Robotics:When you're writing your application, let your enthusiasm for robotics and technology shine through. We want to see that you’re genuinely excited about the field and ready to learn more!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any hands-on experience with hardware or customer service, as these are key for the Reserve Engineer role.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. This will help us understand your qualifications quickly and easily.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cobalt
✨Know Your Robots
Before the interview, dive deep into understanding Cobalt's robotic technology. Familiarise yourself with their hardware and how it operates. This will not only impress your interviewers but also show your genuine interest in the role.
✨Communicate Clearly
As a Reserve Engineer, you'll need to communicate effectively with both technical and non-technical teams. Practice explaining complex concepts in simple terms. This will help you demonstrate your communication skills during the interview.
✨Show Your Customer Service Skills
Cobalt values great customer service. Prepare examples from your past experiences where you provided exceptional service or resolved issues for clients. This will highlight your ability to keep clients happy, which is crucial for this role.
✨Be Ready for Flexibility
Since the job requires flexibility with hours, be prepared to discuss your availability openly. Show that you're willing to adapt to the needs of the role, including after-hours support, which will reflect your commitment to the position.
