Technology Business Analyst

Technology Business Analyst (12-Month FTC)

Role Overview

This role supports the delivery of technology initiatives by focusing on requirements gathering, process analysis, and solution implementation. Acting as a key link between business users and technology teams, you will ensure requirements are clearly defined, well documented, and effectively delivered. You will also support testing, documentation, and user adoption to help drive successful outcomes across projects.

Role Responsibilities

• Support the elicitation, analysis, and documentation of business and functional requirements.
• Produce key analysis artefacts including business requirements documents, user stories, acceptance criteria, and process maps (as-is / to-be).
• Facilitate workshops and working sessions with business users and subject matter experts.
• Collaborate with technology and delivery teams to clarify requirements and support solution design.
• Assist with backlog refinement, prioritisation, and planning activities.
• Support User Acceptance Testing (UAT), including coordination, execution, and defect tracking.
• Create user guides, process documentation, and training materials to support system adoption.
• Maintain clear documentation and traceability throughout the project lifecycle.

Role Requirements

• Experience or exposure to business analysis, requirements gathering, or similar roles.
• Understanding of software development lifecycles and system testing methodologies.
• Strong analytical, problem-solving, and documentation skills.
• Excellent communication and stakeholder engagement skills.
• Ability to manage multiple priorities in a fast-paced, collaborative environment.
• Familiarity with core business tools (e.g. Microsoft Office; Jira advantageous).