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For Companies At a Glance
- Tasks: Lead a team in delivering top-notch block management services and liaise with key clients.
- Company: Join a people-focused property company that values collaboration and quality service.
- Benefits: Enjoy flexible working options and opportunities for long-term career development.
- Why this job: Shape the future of block management while making a real impact in a supportive culture.
- Qualifications: Experience in leasehold block management, team leadership, and strong customer service skills required.
- Other info: AIRPM qualification or higher is essential; be ready to nurture junior staff.
The predicted salary is between 48000 - 72000 £ per year.
Cobalt is working with a growing residential property company to help appoint a Head of Block Management. This is a fantastic opportunity to transition into a leadership role with real influence over how the block management service is shaped, delivered, and grown.
The Organisation
This is a company that places its people at the heart of its success. With a supportive, collaborative working culture and a focus on delivering high-quality service, they offer a modern approach to property management, including flexible working and opportunities for long-term development.
The Role
As the Head of Block Management, you will lead and support a team of property professionals, ensuring the delivery of efficient, compliant and responsive leasehold block management services.
- Directly liaising with key clients
- Working closely with other department heads to contribute to the smooth running of the business
- Helping to oversee a team of PMs, SPMs, and other junior staff members
- Conducting 1 to 1s
- Monitoring the team's success through weekly meetings and KPI management
- Consulting on core/high-value major works projects
- Liaising with Health & Safety team regarding new BSA legislation
Skills & Experience Needed
- Working knowledge of leasehold block management and associated legislation.
- AIRPM qualification or higher
- Significant team management experience
- Notable experience managing a large leasehold portfolio
- Strong customer service and attention to detail
- Ability to nurture more junior members of staff
- Extensive knowledge of the section 20 process and dealing with major works projects
- Strong knowledge of health & safety relevant to the residential industry
- Strong budgeting and financial management experience
Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
Head of Block Management employer: Cobalt Recruitment
Contact Detail:
Cobalt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Block Management
✨Tip Number 1
Network with professionals in the property management sector. Attend industry events or join relevant online forums to connect with others who may have insights into the role of Head of Block Management and can provide valuable advice or referrals.
✨Tip Number 2
Research the company thoroughly. Understand their values, culture, and recent developments in their block management services. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Be ready to share specific examples of how you've successfully led teams in the past, particularly in the context of property management and customer service.
✨Tip Number 4
Familiarise yourself with current legislation and best practices in leasehold block management. Being well-versed in these areas will not only boost your confidence but also show potential employers that you are proactive and knowledgeable about the industry.
We think you need these skills to ace Head of Block Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leasehold block management and team leadership. Use specific examples that demonstrate your ability to manage a large portfolio and deliver high-quality service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for property management and how your skills align with the company's values. Mention your AIRPM qualification and any relevant achievements that showcase your expertise in the field.
Highlight Relevant Skills: Emphasise your knowledge of health and safety regulations, budgeting, and financial management. Provide concrete examples of how you've successfully managed projects or improved team performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Head of Block Management role.
How to prepare for a job interview at Cobalt Recruitment
✨Showcase Your Leadership Skills
As a Head of Block Management, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you've supported and developed team members, and your approach to managing performance. Use specific examples to illustrate your points.
✨Demonstrate Industry Knowledge
Make sure you have a solid understanding of leasehold block management and relevant legislation. Brush up on the section 20 process and any recent changes in health and safety regulations. This will show that you're not only qualified but also proactive in staying informed.
✨Prepare for Client Interaction Scenarios
Since the role involves liaising with key clients, think about how you would handle various client scenarios. Prepare examples of how you've successfully managed client relationships in the past, particularly in challenging situations, to demonstrate your customer service skills.
✨Discuss Financial Acumen
Given the importance of budgeting and financial management in this role, be ready to talk about your experience in these areas. Highlight any specific achievements related to financial oversight or cost-saving initiatives you've implemented in previous roles.
