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- Tasks: Support the General Manager in managing a large commercial office and ensure top-notch service delivery.
- Company: Global real estate services firm with a focus on innovation and excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to engage with senior stakeholders and lead exciting projects.
- Why this job: Be part of a flagship building transformation and enhance occupier experiences.
- Qualifications: Experience in commercial real estate and strong knowledge of M&E services required.
The predicted salary is between 40000 - 50000 £ per year.
Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset. This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience.
The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence.
- Support the General Manager in the operational management of a large, multi-tenanted commercial office building.
- Take a leading role in the management of M&E services across the asset, ensuring optimal performance and reliability.
- Oversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevity.
- Manage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systems.
- Lead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budget.
- Act as a key interface between contractors, consultants, and stakeholders on all technical and project-related matters.
- Ensure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standards.
- Manage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarks.
- Support service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project works.
- Utilise CAFM systems to manage asset data, compliance records, and maintenance activities.
The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous.
Facilities Operations Officer employer: Cobalt Recruitment
Contact Detail:
Cobalt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Officer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and recent developments, especially in facilities management. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in M&E services and project delivery, as these are key for the Facilities Operations Officer role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Facilities Operations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Operations Officer role. Highlight your experience with M&E services and project delivery, as these are key to impressing us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background in commercial real estate aligns with our needs. Keep it engaging and personal.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in operational management and technical service delivery. We want to see how you've made a difference in previous roles, especially in multi-tenanted environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cobalt Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of M&E services and Planned Preventative Maintenance (PPM) programmes. Be ready to discuss how you've managed these in the past, as well as any specific projects you've led. This will show that you're not just familiar with the concepts but can apply them effectively.
✨Showcase Your Leadership Skills
Since this role involves supporting the General Manager and potentially deputising for them, be prepared to share examples of when you've taken the lead in a project or team setting. Highlight your experience in managing contractors and ensuring compliance with health and safety standards.
✨Engage with Stakeholders
This position requires strong communication skills, especially when dealing with clients and occupiers. Think of instances where you've successfully engaged with stakeholders, resolved issues, or improved service delivery. This will demonstrate your ability to build relationships and manage expectations.
✨Familiarise Yourself with CAFM Systems
Since you'll be utilising CAFM systems to manage asset data and maintenance activities, it’s a good idea to have a basic understanding of how these systems work. If you’ve used similar software before, mention it during the interview to show your tech-savviness and readiness to adapt.