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- Tasks: Support the General Manager in managing a large commercial office and ensure top-notch service delivery.
- Company: Global real estate services firm with a focus on innovation and excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to engage with senior stakeholders and lead exciting projects.
- Why this job: Be part of a flagship building transformation and make a real impact on occupier experience.
- Qualifications: Experience in commercial real estate and strong knowledge of M&E services required.
The predicted salary is between 40000 - 50000 £ per year.
Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset. This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience.
The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence.
- Support the General Manager in the operational management of a large, multi-tenanted commercial office building.
- Take a leading role in the management of M&E services across the asset, ensuring optimal performance and reliability.
- Oversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevity.
- Manage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systems.
- Lead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budget.
- Act as a key interface between contractors, consultants, and stakeholders on all technical and project-related matters.
- Ensure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standards.
- Manage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarks.
- Support service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project works.
- Utilise CAFM systems to manage asset data, compliance records, and maintenance activities.
The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous.
Facilities and Operations Officer employer: Cobalt Recruitment
Contact Detail:
Cobalt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Operations Officer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and recent developments, especially in facilities management. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience with M&E services and project delivery, as these are key for the Facilities and Operations Officer role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Facilities and Operations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities and Operations Officer role. Highlight your background in M&E services and any relevant project management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, focusing on your operational management skills and how you can contribute to delivering a best-in-class occupier experience.
Showcase Your Technical Know-How: Since this role emphasises technical service delivery, don’t shy away from detailing your experience with Planned Preventative Maintenance (PPM) and any engineering qualifications you hold. We love seeing candidates who are technically astute!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Cobalt Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of M&E services and planned maintenance. Familiarise yourself with the latest trends in commercial real estate operations, as well as any relevant technical standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing operational responsibilities and technical service delivery. Think about times when you successfully led projects or improved processes, and be ready to discuss these in detail during the interview.
✨Engage with Stakeholders
Since the role involves significant interaction with contractors and stakeholders, practice how you would communicate effectively with them. Be prepared to discuss how you’ve managed relationships in the past and how you would approach stakeholder engagement in this new role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s operations and future projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Think about what you want to know regarding their approach to engineering excellence and compliance.