At a Glance
- Tasks: Manage a diverse portfolio of residential and mixed-use developments across London.
- Company: Dynamic property management company focused on quality and customer satisfaction.
- Benefits: Remote/hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team that values professionalism and accountability.
- Why this job: Take ownership of your portfolio and make a real impact in property management.
- Qualifications: 2+ years in block management and strong knowledge of leasehold and safety compliance.
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
We\'re seeking an experienced and proactive Block Property Manager to oversee a diverse portfolio of residential and mixed-use developments across London.
In this role, you\'ll be responsible for delivering a responsive, efficient, and customer-focused estate management service. You\'ll act as the primary point of contact for residents, leaseholders, contractors, and stakeholders - ensuring buildings are safe, compliant, and well-maintained. This position offers an excellent opportunity to take ownership of your portfolio, working within a supportive team that values quality, professionalism, and accountability.
Key Responsibilities
Deliver a professional, high-quality property management service that aligns with company values and client expectations.
Build and maintain strong working relationships with residents, leaseholders, freeholders, contractors, and managing agents.
Oversee the day-to-day management of communal areas, facilities, and building operations.
Ensure full compliance with Health & Safety, Fire Safety Regulations 2022, and other relevant legislation.
Prepare and manage annual service charge budgets, monitor expenditure, and support the production of year-end accounts.
Carry out regular property inspections, identifying maintenance needs and ensuring high standards across the portfolio.
Coordinate and manage contractors, ensuring works are completed safely, on time, and within budget.
Oversee major works programmes, including Section 20 consultations and tender processes.
Lead resident and leaseholder meetings, preparing and issuing accurate minutes and follow-up actions.
Collaborate with internal teams including Credit Control, Insurance, and Compliance to ensure smooth operations and client satisfaction.
Maintain accurate and up-to-date records using property management systems and software.
Resolve property-related queries and disputes effectively and professionally.
Manage and support on-site staff or caretakers to ensure consistent service delivery.
About You
Minimum of 2 years\' experience in residential or mixed-use block management .
Qualified Associate of The Property Institute (ATPI) , working towards Member (MTPI) status (or equivalent).
Strong knowledge of leasehold management, service charge administration, Health & Safety, and fire safety compliance.
Confident managing budgets, contractors, and major works programmes.
Excellent communication, negotiation, and customer service skills.
Highly organised with the ability to manage multiple properties and priorities effectively.
Proficient in MS Office and property management software (e.g., Qube, Fixflo).
Capable of working independently while collaborating effectively with wider teams.
A professional, proactive, and detail-oriented approach with a commitment to continuous improvement.
MRICS or equivalent qualification (desirable).
Key Info
- Remote/Hybrid (1 day a week in the office)
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Block Property Manager in Birmingham employer: Cobalt Recruitment
As a Block Property Manager with us, you'll thrive in a dynamic and supportive work environment that prioritises professional growth and employee well-being. Our commitment to quality service is matched by our dedication to fostering strong relationships within our diverse team and with our clients across London. Enjoy the flexibility of a hybrid working model, competitive benefits, and the opportunity to make a meaningful impact in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Block Property Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've successfully managed properties or resolved tenant issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make a lasting impression on your interviewers.
✨Tip Number 3
Research the company before your interview. Understand their values, portfolio, and recent projects. This will not only help you tailor your responses but also show that you're genuinely interested in working with them. Plus, it gives you great questions to ask at the end!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Block Property Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your block management experience and any relevant qualifications to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about property management. Share specific examples of how you've delivered excellent service and managed budgets effectively, so we can see your proactive approach in action.
Showcase Your Communication Skills:Since you'll be the main point of contact for residents and stakeholders, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect your ability to manage relationships effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Cobalt Recruitment
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of properties you'll be managing. Familiarise yourself with common issues in residential and mixed-use developments, as well as any recent trends in property management. This will help you demonstrate your expertise and show that you're proactive about staying informed.
✨Showcase Your Communication Skills
As a Block Property Manager, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed relationships with residents, contractors, and other parties in the past. Highlight your negotiation skills and how you've resolved disputes or queries professionally.
✨Demonstrate Your Compliance Knowledge
Brush up on Health & Safety regulations and fire safety compliance relevant to property management. Be ready to discuss how you've ensured compliance in previous roles and how you would approach it in this new position. Showing that you take these responsibilities seriously will set you apart.
✨Prepare for Budget Management Questions
Since managing budgets is a key part of the role, think of specific instances where you've prepared or managed service charge budgets. Be ready to discuss how you monitored expenditure and supported year-end accounts. This will showcase your financial acumen and organisational skills.
