At a Glance
- Tasks: Support daily operations of a vibrant shopping centre and manage tenant relationships.
- Company: Established property management business with a focus on community and retail.
- Benefits: Gain hands-on experience in a dynamic environment with growth opportunities.
- Other info: Ideal for ambitious individuals looking to advance in retail management.
- Why this job: Be part of a lively retail destination and make a real impact on community engagement.
- Qualifications: Experience in property operations or facilities management is a plus.
The predicted salary is between 30000 - 40000 € per year.
Cobalt Recruitment is delighted to be representing a well-established property management business in the search for an Assistant Centre Manager to support the operational delivery of a prominent retail and community destination in North Birmingham. This is a broad, site-based position offering exposure across facilities management, tenant liaison, commercialisation, market operations, and centre marketing within a high-footfall environment.
Working closely with the senior centre management team, the successful individual will play a key role in maintaining operational standards across the wider scheme while also taking ownership of a busy on-site market operation. The role offers an excellent opportunity for an Assistant Facilities Manager, Assistant Centre Manager, or Operations professional seeking a varied position with genuine responsibility and visibility across both operational and commercial aspects of a retail asset.
Key Responsibilities- Support the day-to-day operational management of the shopping centre, ensuring high presentation and service standards are consistently maintained.
- Assist with contractor management, including monitoring performance, reviewing RAMS, issuing permits to work, and overseeing compliance activities.
- Participate in the delivery and monitoring of planned preventative maintenance programmes across the scheme.
- Conduct regular tenant inspections and support the management of occupier relationships across the centre and market operation.
- Act as a primary point of contact for market tenants, managing operational queries and resolving issues efficiently.
- Oversee operational matters within the market environment including health & safety, inspections, maintenance coordination, and risk management.
- Support market lettings activity, including negotiating within agreed parameters and proactively identifying new occupier opportunities.
- Maintain accurate tenancy, licence, and compliance records through CAFM and internal management systems.
- Assist in monitoring arrears, lease expiries, and operational reporting for internal stakeholders and clients.
- Coordinate commercialisation activity and ensure operational compliance across promotional and mall space usage.
- Support the delivery of centre-wide marketing initiatives alongside external agencies and internal stakeholders.
- Contribute to client reporting and attend stakeholder meetings as required.
The successful candidate will ideally have previous experience within shopping centre, mixed-use, or commercial property operations, with exposure to facilities management and tenant-facing environments. Strong communication skills, a proactive approach, and the ability to manage multiple operational priorities are essential for this position. IOSH qualification or equivalent health & safety training would be advantageous, alongside experience using CAFM systems and strong Microsoft Excel capability. This role could also suit an ambitious Assistant FM or property operations professional looking to step into a broader centre management position within a large-scale retail environment in North Birmingham.
If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.
Assistant Centre Manager in Birmingham employer: Cobalt Recruitment
Cobalt Recruitment is an exceptional employer, offering a dynamic work environment in North Birmingham that fosters professional growth and development. With a strong focus on operational excellence and tenant relations, employees benefit from hands-on experience in a high-footfall retail setting, alongside opportunities for career advancement within a supportive team culture. The company prioritises employee well-being and engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Centre Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Assistant Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their needs, especially in facilities management and tenant relations. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, applying directly can sometimes give you a leg up in the hiring process. So, don’t wait – check it out!
We think you need these skills to ace Assistant Centre Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Centre Manager role. Highlight any relevant experience in facilities management, tenant liaison, or retail operations to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've successfully managed operational tasks or improved tenant relationships in the past.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application showcases your ability to convey information clearly and effectively. Whether it's in your CV or cover letter, let us see your best writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as soon as possible. Don’t miss out!
How to prepare for a job interview at Cobalt Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Centre Manager. Familiarise yourself with the key tasks like tenant liaison, operational management, and compliance activities. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with tenants and stakeholders, be prepared to discuss your communication style. Think of examples where you've successfully managed relationships or resolved issues. This will highlight your ability to handle the tenant-facing aspects of the job.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing contractor performance or dealing with operational queries from tenants. Practise your responses to these scenarios, focusing on your problem-solving skills and proactive approach.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple priorities, so be ready to talk about how you stay organised. Share examples of how you've managed various tasks in previous roles, especially in high-footfall environments. Highlight any tools or systems you use, like CAFM or Excel, to keep everything on track.
