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Connecting Real Estate Professionals with Leading Property Firms
About Our Client & the Role
Our client is a leading organisation within the commercial real estate sector, overseeing an impressive portfolio of clients and their properties, and committed to delivering high-quality, integrated property services. They are now seeking a Director to support the seamless delivery of Property Management and Surveying services across a defined portfolio. This is a pivotal leadership position focused on operational excellence, service integration, and exceptional client delivery.
Key Responsibilities
- Lead and develop a high-performing team of Property Management professionals, promoting collaboration and cross-functional ways of working.
- Implement consistent operational standards, KPIs, and processes to ensure best-in‑class property service delivery.
- Build strong client relationships, conducting regular service reviews and identifying opportunities to enhance service quality and value.
- Oversee resource planning and allocation across multiple clients and assets, ensuring effective utilisation and cost efficiency.
- Drive integration between service lines by improving workflows, enhancing knowledge sharing, and ensuring process compliance.
- Champion the use of technology platforms to improve data quality, operational efficiency, and service performance.
- Monitor financial performance, supporting budgeting, forecasting, and the delivery of agreed commercial targets.
Key Requirements
- 7–10 years’ experience in commercial property management, facilities management, or surveying.
- Proven leadership experience managing multi-disciplinary service teams.
- Strong understanding of technical property operations and hard services principles.
- Demonstrable success in client relationship management and stakeholder engagement.
- Strong commercial awareness with the ability to manage budgets and drive performance.
- Skilled in implementing process improvements and managing organisational change.
- Confident user of property management technology platforms and data‑led systems.
- Excellent communication, problem‑solving, and team development capabilities.
- RICS qualification and experience across both surveying and FM are advantageous.
- Competitive compensation package.
- Comprehensive benefits including health, wellbeing, and financial support schemes.
- Opportunities for professional development and career progression within a large, forward‑thinking organisation.
- Inclusive and collaborative working environment.
- Exposure to innovative technology and sustainability‑led initiatives.
Seniority level
- Director
Employment type
- Full‑time
Job function
- Management
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Contact Detail:
Cobalt Recruitment Recruiting Team