Maintenance Operative - Customer Facing in West End

Maintenance Operative - Customer Facing in West End

West End Full-Time 40000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Perform hands-on maintenance while engaging with residents and ensuring a top-notch living environment.
  • Company: Join a leading property brand known for its prestigious residential estates.
  • Benefits: Competitive salary, supportive team, and opportunities for career development.
  • Other info: Dynamic role with varied responsibilities and a chance to grow in property management.
  • Why this job: Be the face of a vibrant community and make a real difference in residents' lives.
  • Qualifications: Experience in maintenance and excellent customer service skills are essential.

The predicted salary is between 40000 - 40000 Β£ per year.

  • Maintenance Operative
  • Be the Face of a Prestigious Residential Estate

We're recruiting on behalf of one of the UK's leading property brands for a Maintenance Operative to join a prestigious residential estate in North West London.

This is far more than a traditional maintenance role.

You'll be the day-to-day face of the estate, building strong relationships with residents, liaising with the client and ensuring the development is maintained to an exceptional standard.

If you're hands-on, take pride in your work and enjoy dealing with people just as much as carrying out repairs, this could be the perfect opportunity.

The Role

No two days are the same.

You'll combine practical maintenance duties with resident engagement, contractor coordination and estate operations to help deliver an outstanding living environment.

Your responsibilities will include

  • Carrying out minor repairs, maintenance and decorating across the estate.
  • Acting as the first point of contact for residents with maintenance-related queries.
  • Coordinating specialist contractors and overseeing works on site.
  • Completing regular inspections of communal areas and vacant properties.
  • Conducting routine health & safety, fire safety and security checks.
  • Managing keys and contractor access.
  • Welcoming new residents and supporting move-ins where required.
  • Ensuring communal areas remain clean, safe and presented to a high standard.
  • Working closely with the client and wider property management team to ensure a first-class service is delivered.

About You

We're looking for someone who enjoys working in a customer-facing environment and is happy taking ownership of day-to-day estate operations.

You'll ideally have

  • Experience in a maintenance, facilities or property role.
  • Practical skills covering basic repairs, decorating and general building maintenance.
  • Excellent customer service and communication skills.
  • Confidence dealing with residents, contractors and clients professionally.
  • A proactive attitude and strong problem-solving skills.
  • Good understanding of health & safety within residential or commercial buildings.
  • The ability to work independently while managing a varied workload.
  • What's on Offer
  • Join a leading property brand with an excellent reputation.
  • Work within a high-quality residential environment.
  • A varied role combining maintenance, customer service and estate operations.
  • Opportunity to develop your career within residential property and facilities management.
  • Competitive salary and supportive team environment.

If you're looking for a role where you can combine hands-on maintenance with exceptional customer service and become a key part of a thriving residential community, we'd love to hear from you

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Maintenance Operative - Customer Facing in West End employer: Cobalt Recruitment

As a Recruitment Manager in the vibrant Construction & Development sector, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and clear progression pathways, ensuring you can achieve your career aspirations while contributing to our collective success. Located in a bustling area, we offer unique advantages such as access to industry events and networking opportunities, making us an exceptional employer for those seeking meaningful and rewarding employment.

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Contact Details:

Cobalt Recruitment Recruitment Team

We think you need these skills to ace Maintenance Operative - Customer Facing in West End

Practical Maintenance Skills
Customer Service Skills
Communication Skills
Problem-Solving Skills
Health & Safety Knowledge
Building Maintenance Knowledge
Contractor Coordination