At a Glance
- Tasks: Support the General Manager in managing a large commercial office and ensure top-notch service delivery.
- Company: Join a global real estate services firm with a focus on innovation and excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to engage with senior stakeholders and lead exciting projects.
- Why this job: Be part of a flagship building transformation and make a real impact on occupier experience.
- Qualifications: Experience in commercial real estate and strong knowledge of M&E services required.
The predicted salary is between 50000 - 65000 € per year.
Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset. This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience. The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence.
KEY RESPONSIBILITIES
- Support the General Manager in the operational management of a large, multi-tenanted commercial office building.
- Deputise for the General Manager as required, maintaining continuity of service delivery and stakeholder engagement.
- Take a leading role in the management of M&E services across the asset, ensuring optimal performance and reliability.
- Oversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevity.
- Manage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systems.
- Lead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budget.
- Act as a key interface between contractors, consultants, and stakeholders on all technical and project-related matters.
- Ensure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standards.
- Manage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarks.
- Act as a key point of contact for occupiers and the client, maintaining strong professional relationships.
- Support service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project works.
- Utilise CAFM systems to manage asset data, compliance records, and maintenance activities.
PERSON SPECIFICATION
The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous.
If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.
Operations Manager employer: Cobalt Recruitment.
Cobalt offers an exceptional work environment for the Operations Manager role, situated in a newly redeveloped flagship commercial office asset. Employees benefit from a collaborative culture that prioritises professional growth, with opportunities to engage in strategic asset management and technical service delivery. The company is committed to excellence, providing a supportive atmosphere where your contributions directly enhance the occupier experience and operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the real estate sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in their flagship building and how you can contribute to its success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to M&E services and project management. We want you to sound confident and knowledgeable when discussing your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in managing large commercial properties and any technical skills you have, especially in M&E services. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific experiences that demonstrate your operational management skills and your ability to engage with stakeholders. We love a good story!
Showcase Your Technical Expertise:Since this role emphasises engineering excellence, make sure to highlight any relevant qualifications or certifications you have, like IOSH or NEBOSH. We want to know how you can contribute to maintaining high standards in technical service delivery.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Cobalt Recruitment.
✨Know Your Stuff
Make sure you brush up on your knowledge of M&E services and planned maintenance regimes. Be ready to discuss specific examples from your past experience that demonstrate your technical expertise and operational management skills.
✨Showcase Your Leadership Skills
As you'll be deputising for the General Manager, it's crucial to highlight your leadership abilities. Prepare to share instances where you've successfully led a team or managed projects, especially in high-pressure situations.
✨Engage with Stakeholders
Since this role involves significant stakeholder engagement, think about how you can demonstrate your communication skills. Prepare questions that show your interest in building strong relationships with clients and occupiers.
✨Be Compliance Savvy
Familiarise yourself with statutory compliance, health and safety regulations, and engineering standards relevant to the role. Be prepared to discuss how you've ensured compliance in previous positions and how you would approach it in this new role.
