At a Glance
- Tasks: Create welcoming experiences and support residents in a thriving community.
- Company: Join a leading build-to-rent operator with a people-first approach.
- Benefits: Career progression, ongoing learning, wellbeing initiatives, and supportive culture.
- Other info: Be part of a collaborative team that values your growth.
- Why this job: Make a real impact by shaping a vibrant residential community.
- Qualifications: Experience in customer service, strong communication, and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
- Resident Services Associate
- Bristol
Be part of a team creating communities people are proud to call home.
Cobalt is proud to be exclusively partnering with a leading build-to-rent operator to appoint a Resident Services Associate for a thriving residential community in Bristol
Our client has built an outstanding reputation for delivering high-quality homes and exceptional resident experiences.
This is an exciting opportunity to join a business that places people at the centre of everything it does while offering genuine opportunities for career development.
The organisation
Our client believes that great buildings are created by great people.
With a collaborative culture, continued investment in its teams and a strong commitment to employee wellbeing, this is an organisation where you\'ll be encouraged to develop your skills, take ownership and build a rewarding career.
The role
As a Resident Services Associate, you\'ll play a central role in creating an exceptional experience for every resident.
From welcoming new residents to supporting the day-to-day operation of the building, you\'ll ensure every interaction reflects the high standards our client is known for.
Key responsibilities include
- Delivering a welcoming front of house experience.
- Supporting resident move-ins, move-outs and property inspections.
- Responding to resident enquiries and resolving issues effectively.
- Managing amenity bookings, parcel handling and daily administration.
- Supporting the lettings process and resident onboarding.
- Coordinating contractors and helping maintain outstanding building standards.
- Assisting with resident events that help build a strong community.
- Maintaining accurate records and operational documentation.
- The skills you\'ll bring
We\'re looking for someone who has
- Working knowledge gained within hospitality, travel, residential property or another customer-focused environment.
- Excellent communication and customer service skills.
- Strong organisational skills and attention to detail.
- The ability to build positive relationships with residents, colleagues and contractors.
- A flexible approach and a willingness to support the wider team.
- Good IT and administrative skills.
- A passion for creating exceptional customer experiences.
Why apply?
Joining this organisation means becoming part of a business that values its people just as much as its residents.
You'll enjoy
- Excellent opportunities for career progression.
- Ongoing learning and professional development.
- A collaborative and supportive culture.
- Wellbeing initiatives and employee benefits.
- The chance to help shape a growing residential community.
- #J-18808-Ljbffr
Resident Services Associate in Bristol employer: Cobalt Recruitment
As a Recruitment Manager in the vibrant Construction & Development sector, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and clear progression pathways, ensuring you can achieve your career aspirations while contributing to our collective success. Located in a bustling area, we offer unique advantages such as access to industry events and networking opportunities, making us an exceptional employer for those seeking meaningful and rewarding employment.
