Cobalt Housing is recruiting a Senior Customer Business Hub Officer in North Liverpool to lead the administration, contact centre (inbound and outbound) and reception services. You will work closely with the Customer Business Hub Manager to promote first time resolution and ensure customers are directed to specialist support when required.
The role involves line management of the team, handling complex enquiries, and overseeing transactional and administrative tasks across the customer
Senior Customer Hub Lead – Service Excellence in Liverpool employer: Cobalt Housing
Cobalt Housing is an exceptional employer in North Liverpool, offering a supportive and collaborative work environment for Multi-Skilled Joiners. With a strong commitment to professional development and employee growth, we ensure that our team members are equipped with the skills they need to excel while delivering high-quality repairs and refurbishment to our communities. Join us to be part of a company that values safety, quality workmanship, and excellent customer service.
