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- Tasks: Manage and improve diverse applications in a modern, cloud-based tech environment.
- Company: Cobalt, a forward-thinking organisation in the housing sector.
- Benefits: Competitive salary, flexible working, and opportunities for personal and professional growth.
- Why this job: Make a real impact in transforming digital services for a better housing experience.
- Qualifications: Experience in application management and a passion for user-centred design.
- Other info: Join a dynamic team focused on innovation and collaboration.
The predicted salary is between 55000 - 55000 ÂŁ per year.
Salary circa ÂŁ55,000 per annum with some flexibility for the right candidate.
Location: Knowsley, Prescot, Liverpool L34 9ET
Contract: Permanent, Full-Time
Approximate re-opening of head office September 2026.
Are you passionate about making a difference in the housing sector? If you enjoy influencing how digital estates support the business, ensuring systems are effective, user‑centred and consistently improving to meet organisational needs, this is the role for you.
The general Applications Manager will manage the entire lifecycle of varied applications for diverse, multi-vendor IT systems, acting as the bridge between IT teams and stakeholders to ensure applications are reliable, secure and cost-effective.
About the role:
The way we use applications and digital services is evolving. Cobalt has fully transitioned to a modern, cloud‑based technology estate, giving us the foundations to deliver our ambitious Corporate Plan and Digital Strategy. With no legacy infrastructure or technical debt, we now operate within a clean, integrated digital ecosystem where applications, data, identity and security work seamlessly together.
The Applications Manager is responsible for the end-to-end ownership and continuous improvement of Cobalt’s application portfolio, ensuring systems are secure, well governed, cost effective and deliver real value to the organisation. Acting as a Product Owner rather than a super user, the role balances user experience, operational resilience, supplier performance, risk and compliance. The post holder leads application roadmaps, manages change and testing, and holds suppliers accountable for service quality and value for money.
You’ll work side‑by‑side with operational teams, building trusted relationships and shaping applications around real business needs rather than operating as a traditional IT “back office”. Collaboration, visibility, and influence are key - you’ll be expected to face into the organisation, speak the language of the business, and act as a genuine partner in improving how services are delivered, not just the systems that support them.
Key Responsibilities:
- With peer Applications Manager (Microsoft), own and manage Cobalt’s core business applications and SaaS platforms as well as integrations, ensuring reliability, scalability, and consistency.
- Lead application roadmaps, upgrades, and continuous improvement.
- Work closely with digital, data, and security colleagues to deliver joined‑up outcomes.
- Champion application usability, adoption, and value across the organisation.
The role has a primary focus on Cobalt’s critical business systems including Total Mobile (Field Service Management), Xledger (Finance), as well as (working with our other Applications Manager) our Housing Management System MIS Active H, and optimisation of the wider M365 toolset.
The post‑holder shares responsibility for standards, governance and resilience across the wider application estate, contributing to a modern, product‑led approach to applications management across the organisation.
For the full list of responsibilities and the person specification, please review the recruitment pack linked below.
What We’re Looking For:
We are seeking people who can bring creative thinking, and fully support our vision, values and commitment to our customers. We are particularly interested in people with experience working in housing associations who are looking to join an organisation ready to embark upon an exciting period of transformation and growth but also welcome those who can bring new ways of working and thinking from out of sector aligned to the right technical and people-skills.
You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally.
Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.
Applications Manager (General) in Liverpool employer: Cobalt Housing
Contact Detail:
Cobalt Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Manager (General) in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with applications management and your understanding of user-centred design. Use real examples to demonstrate how you've improved systems in the past.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest. Tailor your message to show how your skills align with their needs, especially in managing cloud-based applications.
✨Tip Number 4
Prepare for interviews by researching the company’s digital strategy and application portfolio. Be ready to discuss how you can contribute to their goals, especially around improving user experience and operational resilience. Show them you’re not just another candidate, but the right fit for their team!
We think you need these skills to ace Applications Manager (General) in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Applications Manager role. Highlight your experience in managing applications and how you've influenced digital services in previous roles. We want to see how you can bring value to our team!
Showcase Your Passion: Let your enthusiasm for the housing sector shine through! Share any relevant experiences or projects that demonstrate your commitment to improving user experience and operational resilience. We love candidates who are genuinely excited about making a difference.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, and avoid jargon unless it's relevant. We appreciate clarity as much as creativity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Cobalt!
How to prepare for a job interview at Cobalt Housing
✨Know Your Applications
Make sure you have a solid understanding of the applications mentioned in the job description, like Total Mobile and Xledger. Familiarise yourself with their functionalities and how they can improve user experience and operational resilience.
✨Speak Their Language
During the interview, use terminology that resonates with the housing sector and digital services. Show that you can bridge the gap between IT and business needs by discussing how you’ve previously influenced application usability and adoption.
✨Showcase Your Collaborative Spirit
Highlight your experience working alongside operational teams. Share examples of how you’ve built trusted relationships and shaped applications around real business needs, demonstrating your ability to act as a genuine partner in service delivery.
✨Prepare for Change Management Questions
Expect questions about managing change and continuous improvement. Be ready to discuss your approach to leading application roadmaps and how you’ve held suppliers accountable for service quality and value for money in past roles.